Protur Safari Park

Really enjoyed our week at the Safari Park and don't agree with some of the criticism's in previous reviews. Our rooms on the 4th floor (there were 4 of us, including two adult sons so we had 2 rooms next to each other) were big with nice balcony's and clearly either relatively new or recently refurbished. They were clean and kept clean throughout the week barring the 2 days the maids didn't come but we knew about that so not an issue. We booked the Mexican restaurant when we arrived (you can book one in advance then others on the day) and then the Asian, Italian and the Mexican again during the week. You do have to wait around to book them at 12:00 but this wasn't a problem, although I guess during peak season it might be tougher to get in them. Really enjoyed the meals at each of the 'special' restaurants, especially the Mexican Country Grill. Great chilli, steaks, fajitas & quesadilla's. The food in the main restaurant was good, with plenty of choice but may have been a bit repetitive if we eat their every evening. Breakfast was especially good with decent fried breakfasts, pancakes, omelettes & plenty of other stuff. The bars were always friendly and efficient with plenty of choices. 'Premium' drinks were chargeable but you really didn't need them with several cocktails, spirits, beer, wine & even sparkling wine available. Pool was kept very clean and wasn't too cold, even at this time of year. There were loads of sunbeds available. Evening entertainment was 'entertaining' although pretty standard Spanish hotel style. We quite enjoyed the much-maligned Adele tribute and the African acrobatic show. Might have been good to keep some music going a bit later but wasn't really an issue. There were very few activities during the day which was a bit disappointing. The advertised events didn't really happen and it felt like the animation team were winding down towards the end of the season. Seemed that you were able to borrow equipment from the off-site Clubhouse (situated a couple of min outside the hotel but used by all the Protur hotels in the area) and use the facilities but there was nothing organised. The free on-site mini golf was really good and that filled any gaps when we weren't relaxing hard. Generally had a great holiday with no health issues (as others seem to have sadly suffered) and comfortably eat & drank decent value from the hotel !

Ok, i won't beat about the bush, the hotel itself is absolutely fine, the food was great, availability of sun beds last week was fine, staff were pleasant, the resort was well positioned, nearest beach was lovely, weather on the whole was perfect. Now for the bad points, the beds are horrible, but, i asked at reception for a mattress topper and one was put on straight away, thanks. My biggest issue, and one that spoiled what could have been a perfect break was the amount of kids with apparently no volume controls, we booked in october in the hope there would be less around but we were wrong, we will never, ever book into a family hotel again, from sun up to sun down, everywhere you went were crying children with parents happy to just sit by doing nothing, maybe you've just given up? this i understand, but give half a thought for other holidaymakers though. Finally a mention to the kitchen and bar staff, you were all wonderful, you obviously work incredibly hard feeding the endlessly hungry herds, anyone complaining about the quality or variety are way off the mark, you can see how much i moan and i thought the meals were fantastic. Would i go again? unfortunately no, if you are a family then maybe yes i'd recommend it, at least that way you won't be at the next hotel i book. ps walk up the beach a little before you grab a couple of sun beds, we paid 25 euros by the plate hotel, when they were half the price a little further up the beach

We visited here at the end of September for a week and we really enjoyed our stay. The hotel itself is massive and it takes you a few days to work out your way around it. We stayed on the 5th floor with a beautiful view overlooking the pools and you could see the entertainment stage from our balcony. The room was large and very modern and had clearly been newly refurbished, the beds unfortunately are what you expect hard and uncomfortable even after a topper had been placed on. There’s a safe in the room which you can hire for €25 (€5 of which is a deposit which is returned at end of the week) which is worth doing. There was a kettle and fridge also which was quite handy. The food was generally quite good but it is of all inclusive standards and most nights there was a different theme so evenings seemed to always be slightly different. The drinks were great with lots to offer, the only downside was they don’t provide bottled water but there’s a shop close by that you can buy them from very cheaply. Ice creams and ice lollies were available all day which was great. We visited the Italian restaurant on site which was nice and worth a visit. We also paid to go into the water park which was a nice change and not too expensive, all food and drink included in the extra you pay for the day. The pools were generally very clean but slightly on the cold side but that’s what you expect from an outdoor pool. Staff were generally very friendly and helpful. The maid service is only 5 days a week so slightly disappointing really but nothing too much to grumble about. The hotel is about an hour transfer from the airport which isn’t too bad. Generally a really lovely holiday with perfect weather, would come back again.