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    Protur Safari Park

    PPPPP Plus

    InSa Coma, Majorca, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2382 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    A belter of a hotel complex with a waterpark open in summer, the Protur Safari Park is fab for families.

    Things really kick off here in summer. The TUI KIDS’ CLUB keeps little nippers busy from May to October, and the African-themed waterpark – with loads of slides for sprogs and a swim-up bar for grown-ups – opens from June to September.

    All year round, the hotel’s best bits include a big, lively lagoon pool plus a second chilled-out number. That’s on top of four restaurants including an Argentinian barbecue, an Italian with an outdoor terrace, and a cracking Indian place.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 616
    • Lifts: 8
    • Floors: 6

    Things you'll love

    • 10-minute walk to a beach
    • Part of the Sa Coma Resort
    • Waterpark in summer months

    Location

    • 500m to the beach
    • 550m to the resort centre
    • 50m to the nearest bars, shops and restaurants
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. You'll get one guaranteed visit to a themed restaurant, advised on arrival. You'll have access to the other themed restaurants during your stay, subject to availability. Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30. Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.

    Facilities

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      accommodationData.facilities
    • Main outdoor pool

      This large lagoon shaped pool comes with a wraparound sun terrace laced with sunbeds and parasol.

    • Children's pool

      The paddling pool comes with play features.

    • TUI KIDS’ CLUB, May - Oct

      Our TUI KIDS’ CLUB offers everything from disco nights to parent-and-baby sessions, five days a week. Minis looks after 3 to 6-year-olds, while Maxis puts on activities for children aged 7 to 12. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.

    Rooms

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    • 1 Bedroom Apartment with Balcony

      These 1 bedroom apartments have a twin bedroom and 2 sofa-beds in the lounge area. There's a separate bathroom with a shower in bath, air-conditioning, and a balcony, too.

    • Twin Room with Balcony

      These twin rooms come with a balcony for some extra outdoor space. Your room will come with air-conditioning, a chair-bed, fridge and a TV.

    Great stay with very friendly staff!
    30 Jul , 2020 Capo_Melanie, 680681
    We rebooked our holiday due to corona measures. We have been in Mallorca before, but never on this site of the island. The resort is very nice, due to the measures some facilities weren't available. A lot of stores and restaurants weren't open yet outside the resort. The apartment was very nice! We stayed there with 4 (3 adults and 1 toddler of 3,5 years old). Everything was very clean, but the beds weren't very good, did not sleep good at all. We had to put 2 single beds together, but had to sleep in it with 3 (with our daughter). The food was good, every time you went there you could choose from a variety of dishes, the staff was very friendly and helpful. We did noticed with the increase of guests it was difficult to maintain since the staff needed to serve you and you couldn't take any food yourself. Overall we had a good experience here at the resort, it was very kid-friendly, our daughter loved the mini disco after dinner, she still talkes about it :). They advertised that the beach was only 500 M away, but this wasn't the case. It was at least 10 minute walk and with a 30 week pregnant belly, it wasn't always so comfortable. This side of Mallorca is more resort-oriented and we missed a promenade with stores and lots of restaurants. Because of that reason we will probably only go back to the south side of the Island. But that said, the resort was really nice to stay and experience this kind of holiday. Thank you staff for all the efforts and taking care of us!
    resort not as advertised on tui
    23 Jul , 2020 KMacKenzie69, 186275
    waterpark, crazy golf and two restaurants closed. bed in living area is just a sofa with a sheet. cant get hold of anyone to resolve. tui are misselling the resort. be warned. staff doing their best. lunch breakfast and drinks all fine. dinner poor
    Had fun despite Corona times
    08 Jul , 2020 Aletta_di, 806327
    Stayed at this hotel for a week. Due to Corona, there were far less guests then normally,so not all the facilities were open yet and I'm guessing the food choice was also limited. Despite this the staff was very kind and did everything they could to help the guests. We thought the park was very beautiful. Especially the jungle pool area. My son enjoyed the pools and the mini golf. I think we wouldn't have enjoyed the pools as much if the hotel was at normal capacity, but in the off season it's great. The resort was in walking distance from the beach. There was also an area where you could have a nice hike. However, there were some downsides as well and to me this didn't feel like a 4 star resort because of that. Although the rooms were clean, I felt that the linen were washed very often and thin, and there were certain things missing,such as a hair dryer, some soap, and a do not disturb sign. The beds were very hard, even with the mattress topper that was provided immediately after we asked for it. But this is of course a matter of personal taste. The food was hit or miss. Some things were delicious, while other things were undercooked, cold or too salty. Although we had an all inclusive arrangement, there was only a small part of the bar menu that was free. I would have liked it if more non alcoholic beverages and cocktails were included in the package. Finally our son was turned down at the mini club because we hadn't booked through TUI Germany, but through TUI Netherlands. This was a disappointment for him. None of these things were major issues to us, but I think this hotel does maybe not deserve the fourth star. We had a great time though.
    AMAZING hotel !
    04 Apr , 2020 S8459AColiviaw
    It was amazing for my family to go good service friendly staff good cooks.Food was brilliant most amazing pools with water park.As we went all inclusive it was so nice getting food it was so beautifull i would work there.And with all the dances but thanks Tui ana all the members of staff!
    Waterpark / swim up bar - not included in price - misleading
    08 Mar , 2020 Wilkint
    Hotel is beautiful , clean , staff are helpful and happy. Food is plenty and variation wide . Although after two weeks you get slightly bored , but you would in most places . What annoyed me the most is £40 entry to waterpark. It’s not clear from TUI brochure that the swim up bar and slides are ALL in the waterpark, which is additional £40 for a family of four per day. Including meals, but you’d already paid that to eat at the hotel. The TUI brochure isn’t very clear on making this obvious . There is 3 other pools in the main hotel ,but no slide and the smallest of area for toddler kids with one slide . Rooms are generous . Entertainment good but repetitive after two weeks . Kids enjoyed the kids clubs . Music loud at night from stage, but promptly goes off around 11 each night
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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