Azuline Hotel Mar Amantis

16/8/2019 just got back from a weeks stay here, the bar staff were rude, not all of them but the younger staff were, the rooms were basic but clean, need updating. As for a family hotel absolutely nothing for our kids to do, all set up for entertainment but nothing, so we went to the Bergentine hotel as they had a mini disco or entertainment every night except Tuesday, do a right out the hotel and it’s across the road from the crazy golf, it’s part of the azuline chain. The food was ok as all inclusive go. The best thing about the hotel was the views from hotel 1 where the main restaurant was.

I recently returned from this hotel with my family 14/8/19 Any families wishing to stay at this hotel be warned, staff are arrogant and rude no hotel entertainment and nothing at all to do for kids.Every morning I personally took the entertainment for both kids and adults which 90% joined in and had fun.The hotel is still advertising free WIFI which cost me 60€ for 10 days and still advertising kids clubs.Cant access pool area until 10am and the water was no cleaner than a swamp the lifeguard was constantly on social media via her phone every day and sat at the end of the bar with her phone plugged in, there was a bridge 5 meters high with no handrail and if anyone fall it could have caused serious injury.Finally please be careful with this hotel you will be very disappointed

31/7/2019 till 08/08/2019. Back in 2016 stayed in hotel over looking the bay, this year placed in the 2nd hotel across the road, initially was not happy at reception as read all the comments from other travellers about the noise and so on. Room was clean and cleaned daily, toiletries and towels in room, also hairdryer (which is really helpful). Noise levels, so a few doors were opened and closed throughout the night - how else would you gain access to your rooms - teleport!!!!!!!!. I was unwell for first 2 days and remained in my bed - the noise was not a problem - i think my husbands snoring (when he was not enjoying the nightlife was worse lol) If you are that concerned when travelling take some earplugs. Groups of families/Girls/Lads all enjoying themselves and mingling around the pool, no problems observed at all, a very relaxed and nice atmosphere. seen comments on tripadvisor about the staff being rude!!! try going on the ethos of treat others how you wish to be treated, we found the staff nothing but pleasant and helpful (we were a group of 14 (9 being 22 year olds), on the last day of our holiday one of our party took ill with what was severe stomach pains - turns out appendix - the staff at the hotel could not have gone out of their way more than what they did that day to assist, calling ambulance - translating as much as they could, the party member was transferred to a hospital the other side of the island and as we were due to fly home we could not go with them and the hospital refused to give an update on the phone, once again the hotel staff went out of their way to assist and made contact with various people they knew to get us the answers and assistance that we needed completely over and above what they needed to do - storing the luggage until the holiday rep could take to the hospital a few days later (yes party member still in hospital due to surgery 4 days later). over and above the staff exceeded there job roles in how helpful they were that day in the second hotel (not next to the bay) on the front desk and i cannot thank them enough, 2 female receptionists and 2 male receptionist were assisting us throughout from 10:30 until we left the hotel at 20:45. As a group that has stayed in the Mar Amantis in both 2016 and 2019, we will be back to stay again, in what i can only say is a well run hotel with staff that go out of there way to look after there guests. you all need a pat on the back (and a pay rise xx)