Azuline Hotel Mar Amantis

The hotel azuLine Hotel Mar Amantis & Mar Amantis II, In San Antonio Bay has definitely disappointed me. To start, the hotel falsely advertised my friend and me. Online it said this hotel was all inclusive. It says in our email and the website that it includes: snacks, ice cream, soft drinks, liqueurs, aperitifs, house wine, beers and hot drinks. This definitely wasn’t the case. The first day we checked in, they told us it was an open bar with free drinks and all of the perks, but that changed fast. We then after checking in, went to ordered drinks and didn’t pay because we were told it’s all inclusive. We left the bar because we were told it’s free drinks, but when we came back later, we were accused of trying to run out on our “bar tab”. I tried to explain that we were told it’s all-inclusive, but then we learn that the hotel isn’t fully all inclusive until May! This hotel deceived us and made us feel like we were going to get a great experience here. The people working here are very rude (especially the female receptionist). I was trying to figure out how to get actual all-inclusive, but the workers were very rude to us by rolling their eyes at us and they practically ignored us. We understand it is offseason, but don’t falsely advertise us. My friend and I were looking to go to an all-inclusive place where the workers actually enjoy their jobs. If we knew this was the case, then we definitely would not of came here. The people working at this hotel should learn what customer service is. The food is fine and it is a semi clean room, but I could never recommend this hotel to anyone.

Visited the Mar Amantis for the 3rd time in August 2018, there were 9 of us ages ranging from 3 years to 66 years. All had a great time, can’t relate to the negative reviews. Booked our flights with easy jet and found an amazing hotel price with love holidays. Rooms were ready upon arrival, with 2 of the rooms upgraded (they were lovely, bright and modern). Our 3 year old adored Sophie from the kids club and the kids disco. The meals were great, chef making fresh pancakes and omelettes at breakfast, fresh fish or meat at lunch along with show cooking at dinner. Never had a bad meal there. The snack bar came in handy for the teenagers, included burgers, hot dogs pizza toasties etc. Ice creams included the local version of cornetto and magnums. Everyone loved the endless slush puppies. All inclusive beer was San Miguel, cocktails were nice. Hotel is right on the beach (block 1). The pool in block 2 was a bit livelier and good fun. Kids foam party at pool 2 was fun. We had an excellent time, great 3* hotel where staff were polite and helpful. Great hotel for a great price!

2nd time to Ibiza 1st time here. The hotel is slightly old feeling and could do with a refurb but did it deliver a week in the sun with food and drinks at a very reasonable cost YES. The food was good, true there were some strange combinations but the hotel was shutting for the end of season 2 days after we left. The rooms were cleaned every day and the hotel was generally clean and tidy. The evening entertainment was variable, if you dont like it there's plenty around outside. It can be quite noisy in the corridors and rooms with ignorant fellow holiday makers, but this is not the hotels problem, just the people who insist on over drinking. 1 small down point the drinks are served in single use thin plastic cups. If then hotel was in a different location we would return just were not a lovers of San Antonio bay. Well done Mar amantis you exceeded our expectations on bargain holidays Thank you to all the staff