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Reviews
Tripadvisor Traveller RatingBased on 2287 Reviews
Traveller ReviewsRanked #35 of 261 hotels in San Francisco
Traveller Rating
Excellent
1317
Very Good
615
Average
170
Poor
89
Terrible
96
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tanya H said...
Nice location
Travelled on 04/2026
This hotel is in a great location, are room had a beautiful view of the Golden Gate Bridge.
The rooms were clean and spacious, the cleaners were very attentive.
The pool area is nice and peaceful, the breakfast is amazing there is so much choice and again the staff in that area are wonderful.
They bell boy is super nice and helpful also, you can leave youre bags for free if you have a later flight.
Everything was cl...
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f00tballwid0w said...
A very pleasant stay
Travelled on 04/2026
A warm welcome on arrival. Staff were extremely helpful and knowledgeable of local area. The hotel is a little like a maze but rooms are well signposted. There was a little problem with noise from the floor above, but there were a lot of youth groups staying at the same time and I don't think they realized quite how loud their footsteps were when running around upstairs. I'm sure it would have been dealt with had it ...
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RAC57077 said...
Perfect Location at SFO
Travelled on 04/2026
Location is perfect! Close to tourist attractions, restaurant and shops are waking distance.
The only negative side for me is the $60 parking fee per night and the extra $35 charged per night for amenities like gym, pool, use of computer and printing, and bottle water.
The room is nice but you can hear every footstep from the room above you. Overall is a great hotel due to nice location but I can only rate it as aver...
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PieterB310183 said...
Awesome stay
Travelled on 04/2026
Stay was fantastic, room was comfortable and tidy with great amenities, location was perfect for exploring all of SF....
sarawales2026 said...
City Break
Travelled on 04/2026
The only negative was that we were leaving the hotel early before breakfast one morning due to a trip and we were refused a packed breakfast....