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Reviews
Tripadvisor Traveller RatingBased on 2159 Reviews
Traveller ReviewsRanked #40 of 259 hotels in San Francisco
Traveller Rating
Excellent
1232
Very Good
586
Average
161
Poor
87
Terrible
94
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mikael1050 said...
Good location
Travelled on 01/2026
Location was good, staying in Wharf area is perfect for tourists. Good service at breakfast and comfortable beds and room size. ...
thefatcat2026 said...
Third year in a row!
Travelled on 01/2026
We first stayed in this hotel 3 years ago, and have been back for New Year's ever since. The service is spectacular, the staff are helpful and very friendly, they have a fairly large gym, for a hotel, and a pool. The breakfast has many options. The location is perfect. ...
Jen_D2705 said...
Great hotel!
Travelled on 01/2026
Great location, clean facilities. Good breakfast. Best place to stay when you visit San Francisco. We lover our stay here. ...
lapetitekimi said...
Our trip was cut short but Hotel Riu helped lessen our disappointment!
Travelled on 01/2026
We booked a hotel stay with Hotel Riu Fishermans Wharf and were so excited. Unfortunately, a big snow storm thwarted our plan and we had to cut our trip short to get home safely. Even though it was past the time to cancel our hotel stay, Hotel Riu allowed us to cancel without the penalty charge. That is incredible and so kind of management, and greatly appreciated. We cannot wait to re-book our stay for the next tim...
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Wanderer731086 said...
Great location ok just hotel.
Travelled on 12/2025
We spend a week in SF each year in December. This year we choice Hotel Riu. I did not love the surprise $250 "resort fee" due at check in. They also charge $5 if you have a package delivered even if you are in the lobby waiting for it. Their store is only open until 10pm and they don't have and vending machines. I have not stayed at a hotel without a 24/7 grab and go market in years. Not being able to by a bottle of...
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