Side Star Beach

Dirty old hotel.only 3 stars maximum.elivators were dirty all 14 days of our stay. towels are old not always clean.personal is rood.plates and spoons are dirty sometimes.rooms are SOOOO small.TERRIBLe

I have just returned from a really good week’s all inclusive holiday at Side Star Beach hotel. The hotel is in a good location, on the beach and only a short walk along the prom to the city. There are sunbeds on the beach which are free for the guests and looked after by a guy that even goes round sweeping the sand off the sunbeds, he also chases off the dogs that roam around the seafront. There were not many British guests, they are mostly German and Polish, but the staff do speak enough English for ordering drinks and general enquiries the most helpful was the man that carried our cases to the room and explained the air conditioning, safe and mini bar. He was also on duty to look after our cases on the last day. The cases were kept in a locked room which is safer than being available to anyone but we were given a ticket that allowed us in to get our fresh clothes before we travelled. Every part of the hotel is kept clean, I recommend it for the pools, sunbeds and bars, comfortable rooms with towelling robes, free safe, air conditioning, and a fridge which was actually cool with fresh water and drinks topped up every day. The bathroom was well designed with an excellent shower, as well as the mini freebie toiletries there was hand wash and shower gel. The food was excellent, especially the Gozleme made fresh most days and the beach bar that was so much more than a pizza and burger bar. They worked hard to present a variety of food and the gala night was amazing with everything set up outside, even bows on the chairs and sculptured melons. On the downside it is a long transfer from the airport, Side is a big place so there is a feeling of being crammed in. The gym was basic and rather warm some evenings. There wasn’t a Tui rep, we were ‘digital’ and I had no idea of this until I read the documentation they gave us at the airport, I am still trying to decide if this is a good or bad thing but it was definitely bad when the pick up time was not put into the folder and I had to message Tui to find out what time the coach was due to pick us up. The hotel gave us a printed sheet of restaurant/bar opening times, it would have been very useful if that had said that the gala night meant that we could eat at the same time as usual just outside. It could have also explained about being able to shower in the spa on our last day and how the cases were stored.