Side Star Beach

We stayed here as a family of 6, 3 adults, 3 children in august. Regarding staff, quality, hygiene and location this hotel is wonderful. Located right on the beach, the hotel is so clean everywhere, it is very posh on appearance and the staff are so friendly and helpful. However, we found this hotel to be aimed at germans and dutch etc. As a an English family we definitely was a minority. The entertainment was german, so not great as we couldn't understand it, the children did not enjoy it and the shows are not "west end" quality as advertised. The food was also a major struggle for us, we didn't find it to be 5 star quality (had better in a 4 star in Bulgaria), the food again is aimed to please german guests. We don't expect English food, but was surprised at the lack of typical Mediterranean and authentic Turkish options. Breakfast was especially hard, we basically ate omelettes every morning, never have I ever wanted to eat cold meats, cheeses, salads, or a type of stew for breakfast. The pasta options on an afternoon and sometimes evenings however are lovely and all my children enjoyed this. I suffer from ibs, and found it near impossible to avoid food items I am sensitive to, every dish has onions or garlic. Getting a sunbed is also hard work here, towels on beds from 5.30am! so trying to find at least 3 together was hard work, impossible if you go down after 12ish. We also felt unwelcome at times from the other guests, with couples or families actually moveing away from us! or the "you dont belong here" stares. We always book an all inclusive, finding it so much more afforadable as a famjily, but with how we felt and our struggle with the food ment we actually ate and drank out ALOT!, this massively ate into our spending money, leaving us with near no money to buy gifts etc. Language was a barrier more than it would usually be, most of the staffs 2nd language was german, so some things got lost in translation. For example when we tried to order room service we had to go through 4 people to simply order a burger. We also did not see a kids club, if there had of been one I wouldn't of sent my children anyway, If the adults felt like unwelcome outsiders i wouldn't of been leaving my children alone, and also we didn't spend much time in the hotel. My conclusion is this: we enjoyed the area and locals, our room was lovely and we have great memories. But, we would never return to this hotel, or area probably. we love mixing and learning about other cultures but it was basically just german! german people, german food and german currency. glad we only booked for a week.

Just back from a week's all inclusive. Very impressed with the hotel, of course the great weather helps but what an outstanding place it is. The hotel is immaculate clean, the staff very attentive and friendly and wowser the food is absolutely first class on every occasion. What might not suit everyone but did not bother us in the slightest was the lack of fellow British. It's predominantly Dutch and German and as such the evenings entertainment provided probably reflected this. Never bothered us, it really was a wonderful holiday with this hotel being a big part of it

A truly amazing hotel, everywhere spotlessly clean, food was lovely and plenty of it at all times, premium ice creams at 11am and 4pm, right on the beach with lovely beds and parasols all free, only problem I had with this hotel is that it was aimed at Germans and Dutch and all the food and entertainment was aimed that way, infact we were the only 2 Brits in the hotel!! Entertainment was good most night but come 10pm it was all over most nights and it doesnt start until 8.30pm! Quite boring of an evening, the entertainment team tried during the day but 2 out of the 4 seemed to not be bothered and always looked like they couldnt be bothered! All in all a lovely hotel but improvement needs to be made to make it feel like an holiday with the evenings entertainment, I would not return for this reason and the fact it is a hotel aimed at Germans.