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I feel as though I went at the wrong time of year, I went in March 2018.. I arrived quite late but was escorted to my room promptly... I think myself and my friend were the youngest people there.. there were allot of old retired Germans staying there.. .. The hotel - very clean.. room service was 10/10.. I didn't see an inch of dirt in that hotel definitely 5 stars The food - quite diverse.. cooked fresh... large selection.. good for a buffet... theres food shops open 24/7 The staff - some of them were okay.. some of them were quite perverted.. asking myself and my friend for our numbers.. asking to meet up outside the hotel You cant walk around this hotel comfortable as you get looked at differently... wearing a pair of shorts or a skirt was difficult as everyone would watch you as if youre somewhat disgusting.. I am a half black female so my skin colour is brown... i felt some form of racism happen twice in the hotel.. one being one of the staff members asking if i would like for him to play some Bob Marley music... i dont know why he asked that.. did he assume that because i am black im going to automatically want to hear Bob Marley? also... whenever i would walk past the DJ he would shout "rihanna" or "beyonce" at me.. then start playing some very outdated songs by those artists... my friend who i was with is mixed but her skin colour is white so she didnt really get the same racial treatment as i did... maybe im overthinking things but most of the time i didnt feel as welcome as she did... the women who work at the bar were extremely rude at one point asking if my hair was fake or real then laughing together about it... i just didnt feel as welcome as id hoped and youd expect more from a 5 star hotel

We were there on holiday with my family (4 adults and 1 child) and I have to say that was very pleasant spent time. Accomodation was very comfortable and clean, services on beach and at pool was great. We hadn't problem with towels, deckchairs or sunshades. The food was amazing. There were many opportunities to choose from domestic and other meals and everything tasted pretty good. The advantage was that you can take a coffee or tea from bar or restaurant to the beach. It is not possible at other hotels. Lots of fresh fruits and vegetables at the snack bars.

Whilst my wife and I stayed here for a week to celebrate our 49th wedding anniversary, unfortunately my father-in-law passed away on our second day. We spoke to the rep who managed to organise an earlier flight home for us, but going back to our room once organising this the hotel stopped the use of our card, so we couldn't get back in our room. Plus the staff showed no compassion for us during this difficult time and were almost rude about us vacating the room. Would not stay here again !!