Grand Hotel Hermitage

Such a great place. The rooms are beautiful, with decorative coloured floor tiles and dark wood furniture; we chose a sea view room and it was so pleasant to sit on the balcony and watch the world go by. Very peaceful but only 15 min shuttle or SITA bus to Sorrento, or 10 mins walk by a path direct from the hotel to the small town of Sant Agata. The restaurant and reception staff are so helpful, Gloria, Renato, Salvatore and the pool and out door areas were lovely too. We liked it so much, we extended our stay, and I'd happily recommend it. Thank you for a lovely stay L Hamilton

My partner and I have just spent a wonderful week at Grand Hotel Hermitage. The location is lovely, with spectacular views across the bay to Vesuvius. (We'd paid a bit extra for the 'twin room with large balcony' and were glad we did, espcially as we got a double bed.) Being north facing, we didn't get the sun on our balcony, but if it's a choice obetween the sun or that view I know which I'd choose! The staff were incredibly friendly and helpful, including giving us recommendations for getting away from the crowds and seeing a bit of the 'real' Italy. My partner has a visual impairment, and the staff were really sensitive to his needs, especially when I was unwell and he was moving around the hotel independently. He also appreciated the Briaille on the lift buttons. We enjoyed the food, and appreciated their flexibility in catering for a vegetarian. One minor disappointment: the coffee at breakfast wasn't great and the cups were tiny, but we'd brought our own re-usable mugs and coffee bags (we always travel with Taylors of Harrogate coffee bags and Earl Grey tea bags!) It was mildly frustrating not having electrical sockets next to the bed - we ended up charging our phones overnight in the bathroom - but hardly a big issue. The walk into St Agata was an easy 10 minute stroll - see our reviews for the pizzeria 'Buenos Airies' and the amazing ice-cream parlour 'Sweet Costiera', both highly recommended. Overall, throroughly recommended - we will be back. Thank you to all the staff.

Stayed Monday to Friday and had an 'annexe room' which meant a room in the beautiful Villa Romita. Some have called it dated but it is full of rustic charm. Modern bathroom only real concession to the modern world. Huge balcony all to myself but the Villa also has a fabulous sun terrace with magnificent views. You can catch the sun there at the end of the day. The restaurant is in the main hotel, a short walk away. Didn't have one meal that wasn't good. And I didn't notice the 'very steep hill' back up to the Villa that others have mentioned. Anyone with average fitness won't find it a problem. A private path takes you to the lovely unspoilt village of Sant Agata which I visited every day. I'd say the Hermitage offers best of both worlds because frequent shuttle buses take you to and from Sorrento, but you have also the peace of Sant Agata on the doorstep. The staff are lovely and I recommend anyone travelling with TUI to do the walk in Sorrento with Lindsey who is an excellent rep. It was most entertaining and informative. I also recommend the blue train trip around Sant Agata which is great value at 20 euros and the driver keeps everyone happy. I caught the bus to Positano from Sant Agata and that was quite an adventure and Positano is stunning. Thank you Grand Hermitage. I was sad to leave.