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    Grand Hotel Royal

    PPPPP Plus

    InSorrento, Italy

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2108 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This elegant clifftop retreat comes with attentive service and amazing views. It’s well set for sightseeing, too, with Sorrento’s town centre and train station just 5 minutes’ walk away.

    It’s as if this hotel has a private box to take in Sorrento’s views. It looks over the Bay of Naples, with Vesuvius on the horizon and Marina Piccola below. Piazza Tasso is only a 5-minute walk away, too.

    Looks-wise, the hotel is coolly classical. Fine antiques, oil paintings and period furnishings dominate the foyer, while in the rooms you can expect Louis XV-style chairs, inlaid furniture and marbled bathrooms.

    • Rooms: 96
    • Lifts: 3

    Things you'll love

    • Pool with hydro-massage jets
    • Direct access to the sea
    • Fantastic views
    • No hotel rep - 24-hour support
    • Free Wi-Fi zones

    Location

    SPECIAL OFFER

    Anniversary Offer

    Free bottle of Spumante for couples celebrating their gold or silver anniversaries.

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and a choice of menu at dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      The oval outdoor pool comes with a wraparound sun terrace with sunbeds and deck chairs around its edge. Pool towels are available too.

    • International restaurant

      This restaurant comes with a terrace for al fresco dining. Local and international cuisine, buffet breakfast and a choice of menu at dinner are all on offer here.

    • Small outdoor pool

      Incorporated into the main pool you'll find a separate hydro-massage area.

    Rooms

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    • Single Room

      These single rooms with their classic feel and stylish décor include Wi-Fi, air-conditioning, radio and a safety deposit box.

    • Twin Room with Balcony

      Decorated in a classically inspired style with gentle pastels, these twin rooms come with a balcony offering that extra space outside. Your room will also include an extra bed and air-conditioning.

    Beautiful Place
    26 Nov , 2019 gaudetdab, 40261
    I would definitely stay here again! The staff was very professional and helpful. The entire experience was lovely. The rooms were extremely clean and spacious. This hotel is in a great location with great views of the beautiful coast and walking distance to restaurants and shops.
    If I could - I would never leave this hotel.
    07 Nov , 2019 Europeaddict, 60750
    We had reservations for 3 nights and then found that we could not leave! So we added one more night and then sadly we had to leave. What a fabulous hotel with stunning views. Definitely get a terrace on the water side of the hotel. You can not only see Naples from there, but you can watch the cruise ships and ferry come and go. There is a line of comfortable chairs on the terrace that you can have a drink and snacks and watch the boats and the sunset. The room was beautiful and spacious. The bathroom was really nice, but an odd configuration for the bathtub. You have a small enclosed area in which to step over a very high side to the tub. My friend had injured her leg so she couldn't use the bathtub/shower combination. I was concerned about falling. I think it needs to be redone. I loved the tiles and the colors throughout. Everyone was very helpful. Loved the breakfast where you can sit by the window with a great view. The hotel helped us a lot. They ordered car service for us to pick us up at ferry station in Naples and take us for a tour of Naples, then to the hotel. The cost to do that was 100EUR which I thought was extremely reasonable. The hotel is located just a short walk from the center of the city with all the shops and restaurants. Before you get to the town, on the left is a restaurant that was so good and reasonable we ate there twice. The hotel also arranged a tour to the Amalfi Coast. We were so happy there - beautiful hotel, beautiful grounds and spectacular views.
    Fabulous, but felt uncomfortable
    05 Nov , 2019 Catherine O
    The hotel was beautiful. It was the end of season (which we knew and not through any fault of the hotels ) - so it was very quiet. While we were aware it was the end of season, we felt uncomfortable and unwanted in the hotel. While lying by the pool staff were clearing away tables and loungers around us, only leaving what we and another couple were lying on. Also all the chairs and tables on the terrace were cleared away. I understand that this has to be done and it is of no direct fault of the staff, I personally think this should wait until all guests have left the hotel. It in turn made us feel awkward. Secondly I asked for a coffee after my breakfast and asked the waiter to bring it to me on the terrace, I was told no as 'he doesn't serve on the terrace'. This was no problem the previous day. It is an expensive hotel - even in the off season so one would expect a 5 star service. Breakfast was nice and the front of house staff were extremely pleasant and helpful.
    Nailed on for a 5 star rating, until.....
    28 Oct , 2019 c_millar1, 1076986
    I booked this hotel for my wife and I to enjoy our 20th wedding anniversary and we had a great time. We were picked up by the hotel arranged transport and the driver was excellent stopping on the way to show us the views and take plenty of pictures. Check in was warm and welcoming and the room was excellent with a stunning sea view. Room facilities were spot on with a nice touch of a bottle of Prosecco and a bowl of fruit; cleanliness was also excellent. The pool was great with plenty of sun beds available and a poolside bar with attentive service. Breakfast was great, a self service buffet, that catered for all nationalities with warm and attentive service. The bar service was also very good. Everything was great and we’d had a great time until the final night when other guests were consistently slamming their room doors from around 3.30am. I rang both reception and the night operator but got no reply from either so endured 30 minutes of doors consistently banging. On check out I reported the issue and got a rather unsympathetic apology and an explanation that they had a number of guests checking out early? Judging by the number of times doors were slammed it must have been the whole corridor except us. A disappointing last night but nevertheless, a great time and a great hotel and one I would wholeheartedly recommend.
    Trip of A Lifetime
    28 Oct , 2019 raycW4021ER
    Although the hotel was preparing to close for their season, the staff was very patient and accomodating! The front desk staff, bartenders and servers were very helpful and kind. Finally, we loved the band that played for us on the patio!
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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