Hotel Admiral

This hotel is in the Marina Grande and is nestled away in the corner and is the only one in the sea. We have stayed here before and love it here. Frederico, the hotel manager will do anything he can to make your stay special. This hotel has the best location in Sorrento and we love it here and will be staying again. All that said and done I feel I have to be objective and honest. The hotel is starting to look tired. They have redressed the bar and it looks good but there are lots of little things that need attention. There was a broken window on one of the landings, there were pieces of the fencing where the welding had come undone and rust was coming through the paint work. There were strip lights tied to the fencing but instead of trimming the tie wraps they’d simply left them sticking out. It would take a couple of seconds to snip each off. The pool was full of detritus for the first few days and the filter wasn’t switched on do you couldn’t use it. The older Batman closed the bar service early every night especially the coffee facilities. Two people we had met who didn’t drink were refused coffee on numerous occasions because he’d already cleaned the coffee machine. The dining experience has definitely got worse. All dishes were presented with the same vegetables and on our previous visits you got different veg with different dishes. That was much better and the veg appeared to be much fresher. Another notable change snd this was a big issue was that on previous visits you ordered your desert and this was delivered to the table. It was previously presented well and given to you. They currently put the deserts out in the dining room snd everyone attacks them. This is disgusting because. People attack the deserts and they’re all over the tables and mutilated. On numerous occasions we were left with nothing. They didn’t even have ice cream as an alternative. You really need to go back to ordering and delivering the deserts if you are going to keep your star rating. Some of the staff work hard to try and make your holiday special but you would expect that a TUI hotel would employ people with better English. That said and done I have to say a special thank you to Mario for your kindness and for trying to bridge the gap and of course a massive shout out to our man of the match Andrea who always managed his bar well and was always there to welcome and greet you with a smile while doing everything he can to make your holiday special. The hotel has a five star location but a much poorer two star finish. The hotel needs to have a serious renovation and bring the standards up. If you need any ideas then go and have a look at Hotel Regina which is also a four star but is so much more superior in finish. I will be back but I’m hoping things have improved.

when i read some reviews i was a little worried about going here , but on arrival i was very suprised, My wife and I stayed late October for a last minute break, yes the drop off bus does not go all the way to the hotel, The roads are to narrow, if you want to be dropped at the hotel you need to take a taxi, otherwise its a 100 mtr walk, The Room we had 101 was large enough for us for a weeks stay, it was nice clean bright with a large window and sea view, a decent shower room all clean and working with toilet bedef and large wash basin. The room was cleaned dayly with fresh bedding every day, The food in the hotel is a bit repetative but the breakfast is nice and filling, Theres plenty of places to eat both in the ccove and a cheap bus ride or short walk up hill to town, A bus ride to possitano it only 2 euros each way and a train ride to Pompiee is only 2 euros 50, There are lots of lovely places to eat an drink and I think the prices are very good for Italy, Enjoy Its a beautiful Beautiful place,,,, :)