Hotel Conca Park

We stayed at Conca Park for our wedding in August 2019. The good: First impressions of the hotel were brilliant, check in was quick and efficient and we were really happy with our room (sea view room with balcony). The room was spacious, modern and airy and the bed was really comfortable. We loved the roller shutters in the room, it meant it was always quiet and the room was really dark at night which is great for getting a good night’s sleep! We stayed half board and ate in the hotel around half the nights of our stay. The food was always a nice varied selection, tasted fresh and the dining area as always nice and clean. The staff in the restaurant were really helpful and friendly and we enjoyed our evenings in the hotel. On the 2 days we stayed at the hotel all day, we ate at the poolside restaurant which was really nice – the pizzas were amazing! There are some lovely bars and seating areas and its worth having an explore when you first arrives as there are a few hidden gems such as the seating area behind the lobby bar and you can also take a tour around the hotel grounds as I believe they grow a lot of their own produce. We really enjoyed sitting out in the courtyard in the evening and listening to the varying musicians that were playing out there – just make sure you take some mosquito repellent! The location of the hotel is excellent, it’s just a 10 minute work from the centre of Sorrento and there is an abundance of lovely bars and restaurants nearby. The bad: As other reviews have stated – the pool situation is a bit ridiculous. People are up queuing at the gate to the pool from 7am waiting to grab the best sun beds… only sometimes not to even turn up to use them until midday which is frustrating as some areas of the pool are in the shade most of the day. The pool area was really nice and clean (the pool is not heated so can feel a little cold) but the sun bed fiasco really put us off. On the days we did go to the pool we couldn’t get sun beds anywhere near our family and friends and who wants to queue up for an hour every morning for a sun bed when on holiday….surely there has to be a better or fairer system. My suggestion would be for the pool staff to monitor empty sun beds and if towels have been left for over an hour with nobody arriving, the towels should be just put into a pile somewhere for people to retrieve. Finally, on my wedding day I had arranged to use the salon in Conca Park to get ready. When we got down there the area we were told to use didn’t even have enough seats for us all and it was extremely humid (it’s about 5 metres down the corridor from the spa pool), the sun was beating down through the windows and there was no air conditioning!! It was very hot down there and we were given two fans which just re-circulated the hot air. When our hair and makeup artist arrived she said she had visited brides at Conca Park many, many times and always got ready in their room and she was not happy to get us ready in the spa as it was too hot and there wasn’t enough space. Up to this point we had been to reception a few times already because it was just far too hot in the salon. We went to reception again and asked if we could get ready in our room only to be told no by a man on reception who was incredibly rude and showed no empathy at all towards the situation. There was a heated discussion in Italian between the man and our makeup artist with the makeup artist saying they were refusing to let us get ready in our room (Just to add – all of my wedding party were guests at the hotel). This fiasco went on for around 40 minutes resulting in lots of stress and upset for me and we were running late before we’d even got started. It was very stressful and really did make me feel rubbish on my wedding day. Eventually a woman arrived on reception, she was really kind and understanding of the situation and told the man on reception that we could go and get ready in our room (after another argument) as it was my wedding day and I did not need the stress! Getting ready in the room was so much better as it was lighter, plus we had air con and there was plenty of room for us all. I thought I was doing the right thing by notifying Conca Park about my makeup artist coming but I wish I hadn’t due to the situation that arose as a result. Overall, the hotel itself is lovely and we would stay there again and regardless of the bad experience on the morning of my wedding, I would still recommend it as a lovely place to stay for your holiday and a perfect base for exploring Sorrento and the Amalfi coast. It was such a shame that we had such a negative experience on my wedding day as it really did put a dampener on things.

We arrived on a late flight arriving at the hotel tired and hungry. The hotel had set up a buffet and drinks for us, even though it was nearly midnight. the food throughout our stay was fantastic and the staff were so helpful. situated really close to the town, in fact there is a well lit tunnel that takes you down from the hotel into the edge of the town centre. they will take you up and down the tunnel on a golf buggy if you ask. whenever you need it, day or night no problem at all. I 100% recommend this hotel. we have stayed twice now and are planning another stay as soon as we can. very good value for money