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Reviews
Tripadvisor Traveller RatingBased on 1584 Reviews
Traveller ReviewsRanked #216 of 416 hotels in Venice
Traveller Rating
Excellent
507
Very Good
595
Average
236
Poor
144
Terrible
102
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Joanne M said...
Would stay again
Travelled on 10/2025
Charming hotel tucked away surrounded by a small canal. We stayed three nights, the room was spacious and spotless. The bed was huge and so comfortable. WiFi wasn't great but not a major issue. Plenty of breakfast choice. Staff very helpful. Loved our time in Venice....
Jim W said...
Typical Venetian hotel
Travelled on 09/2025
Somewhat quirky hotel, rooms all over the place, but comfortable and very clean, including refurbished en-suite. Good selection for breakfast, although no cooked items on offer. Very handily placed for the main attractions, less than five minutes from St Marks Square. Happy to recommend....
HHughes8 said...
Comfortable stay and excellent location
Travelled on 09/2025
I really do not understand the negative reviews about this hotel. We enjoyed a 3 night stay here. Comfortable and spacious Classic Double room. Spotlessly clean with modern bathroom fittings, hairdryer, plenty of wardrobe space, complementary tea and coffee, free in room safe.
Friendly and welcoming staff on reception and at breakfast. We stayed in room 601 in the annexe building and it was fine. Nothing to worry ...
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Giardia L said...
Mold everywhere, rooms dated, mediocre breakfast
Travelled on 09/2025
We paid $350 per night to find this is a terrible facility. There was black mold on the curtains in the bathroom and everything is very dated.
Behind the artwork the wall is wet and peeling indicating major leak. The AC says is on but doesnt cool. Poor mattress , pillows totally flat. Breakfast is less than mediocre, terribly looking scrambled eggs and old bread. The only thing I could eat was the Brie cheese with ...
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polsta said...
Not the room we booked.
Travelled on 08/2025
We stayed in August. We were shown to an alternate nearby location. The room our agent had booked us was stated on our documents as Classic room double. We had a photograph. The room we were given at the nearby sister hotel was a very small room with crappy furniture. We checked booking.com website and saw the room we were allocated was clearly a cheaper Small double room. We were tired and decided to sort it ou...
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