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Reviews
Tripadvisor Traveller RatingBased on 3960 Reviews
Traveller ReviewsRanked #221 of 426 hotels in Venice
Traveller Rating
Excellent
1238
Very Good
1641
Average
655
Poor
239
Terrible
186
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
julie M said...
Nice hotel and staff were so helpful
Travelled on 04/2026
Nice hotel located opposite the train station and canal. Reception staff were extremely helpful and informative. Rooms were clean could do with a better hair dryer if your going bring your own.
Outside terrace was so nice to sit out and have a couple of drinks and take in the view....
gliding_along said...
Pass up on this one
Travelled on 04/2026
I echo many of the reviewers opinions here that this hotel offers one big advantage: it is centrally located. That's it. The room we have was dark because of the shutters. Upon opening the shutters we were greeted by mosquitoes even though it was quite cool out. The room itself was stifling hot and there was no way to turn off the heat because it is controlled centrally. Weirdly our room had a king size bed and a sin...
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adimatteo21 said...
Grand Canal location is the only thing that is good about this hotel
Travelled on 02/2026
The Carlton on the Grand Canal was a huge disappointment. The only thing it has going for it is its location on the Grand Canal.
This hotel was the third stop on a tour of Italy which included Rome and Florence as well. While I did not expect 5⭐️⭐️⭐️⭐️⭐️ amenities, I did expect a clean room and reasonable breakfast, neither of which was received. I was a solo traveler touring with a larger group and our hotels befor...
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Relax10206265716 said...
Lovely spot
Travelled on 02/2026
Fantastic location and staff. Our room was 209, smaller than I thought it would be but the view from the balcony was fantastic. I agree with other comments that the hotel does need some maintenance, but most of our trip we spent enjoying the sites of Venice so it really didn't bother us.
The hotel staff we found very friendly and helpful especially Katia on reception who gave us loads of fantastic advice when we che...
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Piglet990 said...
Nice stay
Travelled on 12/2025
I had a nice stay at this hotel. The absolute best thing about it is the location. The hotel is right across from the train station, which means you dont have to drag your luggage through thin, cobbled streets or over a ton of bridges. Theres one (very large) bridge to cross the canal from the station, but thats it. A 5-minute walk and no need to hire an expensive bag porter. No, youre not near Piazza San Marco, ...
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