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Reviews
Tripadvisor Traveller RatingBased on 2476 Reviews
Traveller ReviewsRanked #124 of 407 hotels in Venice
Traveller Rating
Excellent
1245
Very Good
847
Average
223
Poor
95
Terrible
66
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
treacle7 said...
Great Hotel
Travelled on 03/2025
All the staff were polite and extremely courteous at all times, the room was exceptional and along with the great location of the hotel, made for a great week spent in Venice.
Hotel reception suggested very good restaurants with a high standard of cuisine, our favourite being Antico Gatoleto.All round an excellent experience ...
Omercik2014 said...
Never again..
Travelled on 02/2025
The first of all the photos on the web site and the actual room was totally different..I took a photos of the room I stayed called junior suit..you can take a look..only the bathroom was good and nice.No drinking water,,No tea,,no coffe,no mini barthe worst think ,,the room was very cold..air conditioner is located very wrong place and programmed to 20 C. doesnt matter what degrees you set it up,,it returns back t...
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210NicoleC said...
Beautiful Historic Hotel with Quirks
Travelled on 12/2024
One of the hotels we stayed at on a group tour and was in the heart of Venice. Personally, I love this hotel. But I do recognize that it had some quirks that can have an impact on your stay. The first was that it seems like each room was unique. Which again I personally loved, but that led to some rooms in the same category having different layouts, different style beds, different bathrooms. Though my room was small ...
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L H said...
3 1/2 dots
Travelled on 12/2024
Absolutely gorgeous, huge, historic old building full of art; Murano chandeliers are everywhere, even some of the rooms. My room was exceedingly small. Thermostat easy to use, windows open. TV reception very spotty, free Wi-Fi dependable.
There were slippers, in-closet safe, mini fridge, shampoo/soap/Q-tips/cotton pads/sewing kit/shower cap. Comfortable bedding. Full included breakfast offered scrambled eggs (seemed...
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rogerbilder said...
Great location but disappointing experience
Travelled on 10/2024
We felt this hotel caters mostly for groups not for individual visitors (and for us as individual travellers, it was very expensive although more like a very average 3-star than the claimed 4-star). Reception staff were very correct and formal but seemed unable to handle procedures with confidence, or deal with more than one customer at a time; they showed poor personal skills (e.g. little eye contact, seemed uncomfo...
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