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Reviews
Tripadvisor Traveller RatingBased on 2109 Reviews
Traveller ReviewsRanked #102 of 410 hotels in Venice
Traveller Rating
Excellent
1209
Very Good
566
Average
178
Poor
91
Terrible
65
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Justin F said...
Venice at its finest
Travelled on 06/2025
It is a perfect place to enjoy Venice. My wife and I honeymooned here in 2013 and had fantastic memories. This time we came back and it was everything we remembered. The staff is amazing and everything was perfect! If you travel to Venice this is the place to stay and the place to eat! Try to book too 414! It will change your life....
Companion47122043917 said...
Unforgettable experience
Travelled on 05/2025
Awesome stay with our friends. As 3 couples stay together, we enjoy more with the free trip to Murano Glass factory. The staff are awesome.. Concierge team, HK team and I would like to thank Bernard and team as well for helping us with our luggages.
Nice hotel, easy access from water bus station, just next to it. ...
SophieJessica95 said...
A beautiful hotel in a beautiful city.
Travelled on 05/2025
My husband and I came here as part of a 10 day trip to Italy (Venice, Florence, Rome) for our honeymoon - we married last October. Italy is also my ancestral home, I have Italian blood on my mum's side, so it's been a dream of mine for many years to visit.
I can say this without any doubt in my mind, Venice was our favourite part of the honeymoon, and we almost wish we'd picked Venice to see last, only because we l...
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Edmond K said...
Disappointed by the Staffs Handling of Lost Item
Travelled on 03/2025
I stayed at Hotel Monaco & Grand Canal and unfortunately lost my AirPods during my visit. I tracked them using Apples Find My app, which showed they were last located in the hotel for several days after my departure.
I contacted the reception multiple times with specific times and locations within the hotel, but received vague or no follow-up responses. Despite the clear tracking data showing the AirPods remained i...
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W1267BCandyg said...
A friendly, professional and welcoming Hotel, with a touch of elegance
Travelled on 02/2025
Liked · At my request the hotel arranged a private pick up water taxi from the airport, this went exactly to plan, and exceeded our expecations, such a lovely start. Upon check in, we were given a free upgrade to a suite, a very generous touch.
The hotels location is second to none, right in the heart of San marco sat on the edge of the Grand Canal. Yet the hotel still has a peaceful and quiet feel to it when inside....
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