Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2153 Reviews
Traveller ReviewsRanked #120 of 427 hotels in Venice
Traveller Rating
Excellent
1237
Very Good
570
Average
183
Poor
93
Terrible
70
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lindsay B said...
Fantastic Front Desk & Views, Restaurant Staff Needs Improvement
Travelled on 06/2026
Great location with beautiful canal views and easy access to everything. The front desk teamespecially Isaacmade an incredible first impression. Our room had classic Venetian charm but was smaller than expected for a Deluxe Double Canal View category with much smaller windows than advertised on the website, though spotless and comfortable for sleeping. Noise is part of the setting with gondolas, vaporettos, and the...
Read more
896JanK896 said...
The best in Venice
Travelled on 06/2026
Stayed for 2 nights, for Andrea Bocceli concert. This is our fifth stay in this hotel, amazing place. Arriving by water taxi is a brilliant experience, staff is very friendly and helpful, we had a beautiful room overlooking the Grand Canal. Rooms are spacious and beautifully decorated. Breakfast is excellent, the view from the terrace overlooking the Grand Canal is amazing and an experience to remember. We also had d...
Read more
HA12014 said...
perfect location...!
Travelled on 06/2026
to enjoy fully your stay in venice its the hotel to chose. perfect location and having nice breakfast with an amazing view on the canal...! the service was good and the rooms cleaned twice. the staff was friendly too. i recommend...
Greg H said...
Great location and beautiful, would never stay there again!
Travelled on 05/2026
This is a 5 Star hotel for location and ascetic beauty. We had one of thw few rooms with a Grand Canal view. Spectacular! However, the maintenance was lacking...toilet flush was sporadically failing, A/C was purely a facade, drains were slow at best.
The reason this rating gets reduced to a 3 star i( really should be 2.5) s the staff...especially the front desk. Indifferent and condescending would be the poli...
Read more
samuelt2015 said...
Wowza!
Travelled on 05/2026
Excellent location, luxurious accommodations, friendly staff and huge breakfast (ours was included with our room). The bathtub was huge with a standard European setup and overhead rain shower (very light pressure from the rain shower). The bed was slightly firm (typical European) but comfortable. We chose to eat out in the cafes for lunch and dinners as there are many many close by. Plenty of shops, restaurants and g...
Read more