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Reviews
Tripadvisor Traveller RatingBased on 1646 Reviews
Traveller ReviewsRanked #266 of 416 hotels in Venice
Traveller Rating
Excellent
352
Very Good
513
Average
351
Poor
220
Terrible
210
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kate B said...
Terrible experience
Travelled on 09/2025
This is not a 4 Star hotel dont be fooled its 2 Star at best!!!!
Our room was on the 5th floor a poky attic room the lift stopped at the 4th floor so the stairs it was when booked I requested twin beds when we got there the room was made up as a double we had to separate the beds ourselves and ask for extra blankets we booked through Thomas Cook rubbish once they have your Money they are not interested...
lynsey848 said...
The best central location
Travelled on 09/2025
Great location right off the square. Our room was huge it had a bedroom, lounge, kitchenette and bathroom. A little wasted on us as we were only in it to sleep! Room was nice and clean.
Breakfast was a little chaotic as the room didnt seem big enough and everyone was tightly packed in but food was good and there were gluten free options available.
Only downside was our room seemed to be in a different building and t...
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Steven S said...
Look elsewhere
Travelled on 09/2025
Rooms need renovation. Worst mattress we ever layed on. Walls need painting and patching. Rooms are small. Our bathroom had apparently had some renovation.
Staff was not very friendly.
Giving it a 2 only because breakfast was decent....
wepollak said...
Hotel Royal San Marco added to out visit to Venice Italy
Travelled on 08/2025
Hotel Royal San Maro was an excellent hotel in Venice Italy. It was close to all attraction. The hotel staff was very friendly and helpful. I would recommend this hotel for anyone visiting Venice....
hillwarrop said...
3/10
Travelled on 08/2025
Staff were nice, and gave good advice on places to go etc. However, when we arrived in the room, there was a poo stain on one of the bath towels, and that really left a poor impression on me....