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Reviews
Tripadvisor Traveller RatingBased on 1798 Reviews
Traveller ReviewsRanked #114 of 165 hotels in Washington DC
Traveller Rating
Excellent
808
Very Good
579
Average
212
Poor
94
Terrible
105
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Valerie M said...
Old worn furniture, terrible food & slow elevators!
Travelled on 10/2024
Horrible and not worth it! We were placed as a group in multiple hotels in the area. This one was the worse. A old hotel with dirty wear & tear furniture, we changed rooms and more of the same. The buffet is not, food terrible. The staff was great....
Bre W said...
Unsafe hotel location and dirty room incidental charges not told to us upon check In
Travelled on 10/2024
Would not recommend this location safety reasons room was filthy badly stained sofa & chair smelled we had to be move to another room! Charged a $400 dollar incidental fee on my card but was never told about it at the front desk or on the initial reservation made with Hilton honors...
Rebecca P said...
Bedbugs!
Travelled on 09/2024
Dont stay here unless you want bedbugs. My family and I stayed here at the beginning of September and immediately started getting bites. The hotel denies all responsibility and we will NEVER stay in another Hilton Garden Inn. Do NOT stay here!...
Kathy K said...
Thank you Shemar
Travelled on 10/2024
Having plans cancelled abruptly and to our great disappointment, our group of around 35 guests arrived at the Hilton Garden Inn en masse before check-in. The staff immediately sensed our distress and worked rapidly and efficiently to accommodate our needs and get our rooms as quickly as possible. They were courteous, friendly, and compassionate throughout our 3 night stay. Shemar, at the front desk, especially went o...
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Meredith Y said...
Worst hotel
Travelled on 10/2024
Bloody tissues on counter & shower so clogged with hair couldnt shower for 1 minute without it over flow. Disgusting! They refused to give me money back or any voucher. Customser service is rude. Only 1 coffee cup in room with double beds for st least 2 people.. Dont go here!...