Resort Lagoa Azul

a bit late with the review but we all know why. came back from the Lagoa at the end of march 2020 another great holiday and a big thank you to Umesh and all of his staff for doing a excellent job again i just hope with what has all happened the hotel can pick its self up and be ready for next season as we cant wait to return again.

Visited Goa lots of times , first visit to this resort. Arrived early hours of morning and first positive thing room available for us. Not really fussy on rooms usually , but this room very outdated, unclean and air conditioner extremely noisy. Following morning requested room change explaining the above , receptionist not very helpful at all initially had to ask four times change approach and then we changed rooms much much better. Due to visiting many times before to the state , scooter hired and off we go this was a great escape from the hotel. However the location is good local village near buy and lots of restaurants. We visited Mango , Relish , Spice Oven , Crazy Crabs , Fat Fish , Me to U , Starlight , Nicks Place , Hotel restaurant and many more. Fat fish was buy far the best food although expensive even more than the hotel. Crazy Crab and Starlight the cheapest and the staff could not do enough for you. Surroundings and Gardens of the hotel are kept very clean , most of the staff are very friendly and helpful , special mention for Mario and Ralph always helpful polite and lots of smiles credit to the team. Lots of people complaining about the wi fi , which is essential to keep in touch with family friends and what is going on in the world very important , some people really not happy with this and felt not listened too. Two pool areas lovely areas and plenty of sun loungers . Breakfast was adequate enough for rating of hotel and chefs made extras such as omelettes , poached eggs , scrabbled self service buffet type. Think the hotel needs to think of a better system to get more guests eating in the hotel , lower the price and possible look into entertainment we would have definitely done this more ,as a lot of other tourists would have also done. We ate in there about 8 times throughout are stay, lunch nearly every day to help contribute , they have been badly affected as a lot of other facilities have sadly due to Thomas Cook. Would we stay in this hotel again , definitely Goa is a beautiful State very warm friendly people and weather gorgeous . Hope you are all keeping safe during this very sad time around the world COVID19, take care see you all soon and thank you for a lovely holiday x