Catalonia Royal Bavaro

My wife and I managed to get in and out of Punta Cana (7, March to 14, March)just before the closing of the borders, and I'm grateful we didn't have to cancel our trip, because we would have missed out on a wonderful week. Everything was just about perfect, from the cleanliness of the room, to the friendliness of the staff, to the beauty of the surroundings, to the quality of the food. Since it was our first time to an all-inclusive resort, our expectations were modest at best, but as it turns out, we were very, very pleasantly surprised. I wish to extend a heartfelt MUCHAS GRACIAS to everyone at Catalonia Royal Bavaro. I also wish to thank Mr. Ezequiel from Sunwing Tours for providing us with helpful information regarding our stay and the various excursions that were made available to us. The efforts you made to provide us with information in French were much appreciated. Keep up the good work! The only negative point is the presence of Sargassum (algae) on the beach, but this situation was way beyond your control.

Stayed from 10th of March to 21st of March 2020, in all-inclusive version I must start by saying is a lovely resort; there is a great variety of food and alcohol. Stayed on the adult side of the hotel, which was great. Looking to just relax out from European winter this is one of the place to stay. Positive points: • Staff very respectful, helpful and happy. • Enough sunbeds available on the beach. No need to book them at 6 am. • ~13 restaurants available on both part of the hotel. • Pools are cleaned daily. • Rooms are daily cleaned and fridge refurnished. • An army of gardeners keeping environment green and friendly. • Fresh juices bar on the beach is excellent. This has been said weather conditions of the Rep Dom help a lot to be in good mood….. There are also negative points and two jokes. • Villa 44 we had our room need to be renewed. Room doors are not hermetic anymore. • Room itself have been designed in the 90th , and aren’t anymore up to date • Fitness rooms is the 1st joke. As soon 6 peoples are exercising, fitness room on adult side is full. Fitness room on family hotel site can accept 8 peoples maximum. If both hotels are complete there are +/- 1’500 peoples • Tried to have a run on the beach but got charged by 7 street dogs. So I gave up, ran on the golf beside the resort but again street dogs appeared. • Lobster festival is the 2nd joke. USD 55/person for one and half big prawns. Having complained to hotel management about, they did not care to it just answering you don’t want it…. just let it. Strange reaction for a manager…. Demotivated ? • Due to Corona virus crisis, many customers have cancelled their booking. For economic reasons management decided to close family hotel site on March 19th and moved family with the kids to adult side, then the nightmare started. We have paid for a service we did not fully received. That a lack of respect to customers • To postpone check out from noon to 6.00 p.m. hotel would have charged us USD 50. A new joke. Seaweed are cleaned all around the day, unfortunately they are always coming back. Bathing in the ocean is just a dream.