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    Grand Palladium Punta Cana Resort & Spa

    PPPPP Plus

    InBavaro, Punta Cana, Dominican Republic

    TripAdvisor Traveller Rating

    trip advisor

    Based on 10391 reviews

    ABOUT THE HOTEL

    • Official Rating

    This hotel proves that variety’s the spice of life, with its horde of restaurants, bars and pools on offer.

    This hotel’s planted in a larger Palladium resort. That means you’ve got the facilities of three hotels to take advantage of during your stay.

    In terms of location, you’re in for a real treat here, too. The hotel’s hidden away in a coconut plantation, a stone's throw from a beach, so expect soft sand, neat gardens and plenty of palm trees to keep you company.

    • Rooms: 535
    • Lifts: None
    • Buildings: 10
    • Floors: 3

    Things you'll love

    • Loads of restaurants
    • Seaside setting
    • Lagoon-style pool

    Location

    • Centrally located
    • On Bavaro beach
    • 20km from Punta Cana
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 Outdoor pools

      The two lagoon pools are surrounded by sunloungers and grass parasols. They also have a swim-up pool bar and in-water loungers to enjoy.

    • La Adelita

      Enjoy your favourite Mexican dishes in this vibrant restaurant. Just so you know, there’s a dress code here so men are asked to wear shirts or sleeved t-shirts as well as full-length trousers or Bermuda shorts.

    • La Lola

      A contemporary restaurant serving a large selection of tapas dishes which you can pair with a glass of wine or beer. Just so you know, there’s a dress code here so men are asked to wear shirts or sleeved t-shirts as well as full-length trousers or Bermuda shorts.

    Rooms

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    • Deluxe Double Room with Garden or Pool View and Balcony or Terrace

      This Deluxe Double Room comes with a king-size bed or 2 double beds, and the bathroom features a shower in bath. The room has a minibar, air-conditioning, a ceiling fan, a 42-inch flatscreen TV, a minibar*, a safety deposit box, and tea or coffee supplies. Plus you'll be able to enjoy the garden or pool view from your balcony or terrace.

    • Deluxe Double Room with Garden or Pool View, Balcony or Terrace and Promo Offer

      This Deluxe Double Room comes with a king-size bed or 2 double beds, and the bathroom features a shower in bath. The room has a minibar, air-conditioning, a ceiling fan, a 42-inch flatscreen TV, a minibar*, a safety deposit box, and tea or coffee supplies. Plus you'll be able to enjoy the garden or pool view from your balcony or terrace.

      A limited number of these rooms are available on special offer, on a first come first served basis.

    Grand Palladioum Punta Cana
    19 Aug , 2019 ArshinderG, 47729
    The place was well maintained with good staff. The breakfast presentation is good but some items were not fresh or overcooked. On the whole it was a good experience. The pools were clean and the bar service was good. Stanley the barman takes care of you good.
    Worst managed hotel
    20 Aug , 2019 Nanagamo
    I called the hotel bought a package with transportation included. Getting there was easy, lots of butt kissing. At the time of leaving the company taking us to airport was not there and I ask the hotel to fix this problem and find us a ride to airport. The transportation company was blaming the hotel and the hotel the transportation company. The hotel cashier was so rude but her Preasure was that the mananger would not come out to handle the situation she had to go back and forward but manager was hiding. At the end neither one cared that I almost lost my plain ticket. This part when manager did not even come out and she peeked through the door saw I was still there and closed door Back really bothered me. After me spending over $1700 the hotel could not honor a $35 taxi. The problem was not the $35 it was seeing that neither the hotel nor the transportation company cared. Blue transportation is crap but in reality my business was done with the hotel. 110 friends staying for a wedding, and these people did not give a frap, my friends had other types of problems. Not enough towels, no clean cups in pool area has to wait over 20 min for a drink in a 90 degree Weather. The line for breakfast was 25 min cause of the way is set up. I made a video and will not rest until it becomes viral of the hotel treatment after when is time to leave.
    Pretty horrible
    18 Aug , 2019 Boostaddikt, 53356
    Where to start. We went to check in, and were stuck checking In for at least 30 minutes. They waited on us, but then left us and started waiting on other people. After they checked those people in, they came back to us. Ummmm okay. We should’ve been first. Food was meh. Pools were nice. Alcohol was good. I think the worst thing was when passports got switched with someone else’s. So story. Grand palladium like for one employee to check in multiple guests at one time. So what happens when an employee takes 6 passports from different groups of people. A crap show happens, that’s what. They mixed up everyone’s passports. Nobody checked because they assumed they weee given back the correct ones. A week goes by, go to get on plane. Find out we don’t have the correct passports. Grand palladium refuses to cover taxi costs, and said it was our fault. YOU TOOK OUR passports and gave them back to the wrong people!!! You were responsible for them when they were in your possession! Should I have followed you into the back room to see what you were doing with them? Anyway. Don’t let them take your passports. And speak up if they try checking in 6 different people at the same time. First come first serve is the way it should be done
    Beautiful Beach
    18 Aug , 2019 jenniferlcarnevale, 60745
    Positives: THE BEACH IS BEAUTIFUL. The sand, the ocean, all of it. I would come back here for the beach alone. I've traveled the world, and this is a top location. Negatives: You will be hassled your entire trip to buy things. Overall, my friend and I really enjoyed the beach and the Secret Pool. But there were a lot of obstacles to jump through. Most of the staff was either rude or unwilling to help, and there are people trying to sell you stuff everywhere. We just wanted to sit on the beach and relax. But the few that actually provided friendly service really made us want to come back. My one real question: WHY ISN'T THERE ANY DOMINICAN FOOD AT THIS HOTEL?
    Excelent!!
    17 Aug , 2019 Sterlingjcd
    Excelent hotel, service and very good food!... i recomend this hotel.. A+++ the animation team is good, the drinks are Ok, just more vehicles for transportation... the water in the pool is so hot but ok... i recomend Rosa from the amimation team..
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    View all  10391  reviews

    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally