Hard Rock Hotel & Casino Punta Cana

I was expected so much amd was do disappointed Its very far from any luxury Rooms are outdated So far away from the beach And so ordinary food Better to get more affordable Room amd save enough to go eat out every day

This was definitely the most massive resort I have ever visited. However, my overall takeaway from the visit is that its size is the most noteworthy aspect of the hotel. I think it is more of a matter of personal preference but this resort is just not a favorite for me. I had a pleasant stay, but with so many other resort choices and a limited vacation budget, it's probably not a resort that I would choose to return to. I felt that the lobby area of the resort had too much of a shopping mall feel; there are tons of stores along the long hallway where most restaurants are located, and it feels very much like being in a mall. There also seemed to be too much emphasis on the casino as the source of evening entertainment. If you like gambling, you might love that, but I'm just not personally a gambler. We attended a couple of the shows, and they were okay but not to the level I would expect out of a Hard Rock. The Michael Jackson show paled in comparison to the Michael Jackson show I saw at Excellence Riviera Cancun. Also, there are tons of pools but they don't really have swim-up bars. Some of the pools had the swim-up bar set-up but the bartenders didn't really seem to be actively using the swim-up side of the bar and instead were serving drinks primarily to those outside of the pool on the other side. Also, there is a lazy river, but it's small and kind of isolated. By comparison, the Excellence Riviera Cancun has a much larger lazy river with bar stations set up along the way so you can easily hop out, get a new drink, and quickly get back to floating. I have to say that the employees of the resort were very kind and hospitable so I appreciate their excellent service. This is definitely a quality resort but I think it's just not for everyone, depending on what kind of experience you are looking for.

Our stay at the Hard Rock Hotel & Casino in Punta Cana was excellent. The food was great, the staff was courteous, the cocktails were delicious, the beach and pool areas were very clean and the spa was wonderful.