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    Hard Rock Hotel & Casino Punta Cana

    PPPPP Plus

    InBavaro, Punta Cana, Dominican Republic

    TripAdvisor Traveller Rating

    trip advisor

    Based on 31053 reviews

    ABOUT THE HOTEL

    • Official Rating

    The music-themed Hard Rock Hotel Punta Cana comes with real A-list appeal – think a huge casino, first-rate spa and a room service menu for guitars.

    This place is all about the VIP treatment. Inside, rock star-worthy suites boast big whirlpool tubs and liquor dispensers as standard. And the white-sand beach on your doorstep is the cherry on top.

    There’s a longer-than-your-arm list of activities to have a go at – not to mention a whopping 13 pools. When you need refuelling, you can pick from nine restaurants and 15 bars, or there's 24/7 room service.

    • Rooms: 1775

    Things you'll love

    • On the beach
    • 13 pools
    • Loads of activities
    • Perfect for your wedding day

    Location

    SPECIAL OFFER

    Free Resort Credit

    Book now and you'll receive unlimited resort credit. You'll be able to use credit at the Rock Spa®, on special dinners, tours, Rock shots photo package®, tequila and wine tasting, golf, fine dining, and on the Colin Cowie wedding collection. This offer is applicable to Deluxe Gold, Deluxe Platinum and Deluxe Diamond rooms. Just so you know, you'll need to pay a 25% tax when using the resort credits. This offer applies to bookings made before 20th December 2019 and travelling before 21st December 2020.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 12 Outdoor pools

      Here, you'll have plenty of pools to try. They are dotted around the resort and have various themes. There is the central pool where activities take place and the sax pool where you go to enjoy the sound of silence.

    • Gym

      You can join in with the daily classes or work-out in the fully equipped gym.

    • Steakhouse restaurant

      Just to let you know, there's a smart casual dress code here. Gentlemen asked to wear full-length trousers or smart shorts with a shirt or polo shirt with a collar. No sleeveless tops, flip-flops or swimwear are allowed here.

    Rooms

    View all rooms
    These people are crooks
    07 Oct , 2019 E804FHbobb, 34439
    We are members of Palace Premier resort They are the parent company of the Hard Rock in Punta. Cana In June we were booked a weeks vacation along with 6 couples and their families to travel to the Hard Rock in Punta Cana Unfortunately due to the unexplained death going on in the resort we and the rest of the group canceled our trips At the time we were told that we would be charged a cancellation fee and that the difference would be credited back to our respective credit cards after 90 days The 90 days have passed and all we get is one excuse after another for not issuing the credits I would urge anyone thinking of becoming a member of Palace Premier and the Hard Rock resorts to do their homework and pick some other resort These people are never available to solve any issues , and talking to a manager is impossible The worst customer service I have ever dealt with
    Ali T
    07 Oct , 2019 AliTtravels
    I stayed here for 2 weeks with work and the staff and facilities were lovely. Particular mention to Juan, yhonatan, Ezequiel, Noriega, felix and Argelis who made efforts to teach me Spanish, were always polite and willing to help with enquiries. Good food and a lovely place to stay.
    Whole family Sad to back home and still remember Hard Rock the theater and the restaurant
    07 Oct , 2019 Alfredo F
    Room its Pristine, the location its far from the pools but the ChooChoo pick up us easily to reach them and the beach, its amazing my first drink every morning and the whole family its the just made fresh coffe, every day refill the nescaffe capsule
    Anniversary Celebration
    07 Oct , 2019 627kathya, 147288
    Amazing time and great butlers that made the trip so special. Great weather. Had fun bowling. Will be back in April 2020. Food was excellent. Loved Toro, Zen. Best part was our decorations our amazing butlers put in our room for our anniversary. Highly recommend this resort.
    Tired Hotel Living on its Brand
    07 Oct , 2019 HollywoodH67, 186333
    A very tired hard rock hotel that needs a good update. Rooms look great in the pictures but in my opinion need to be upgraded. Key less doors entry system is really old fashioned and keys stop working, they say its the phone, but I never carry mine with me so that is not the case. Food is not a patch on what it was 2 years ago, its more like a 3 star all inclusive Spanish buffet in some of the eateries. Bedrooms are tired and need updating. Pool areas are pretty good though and plenty of snack bars near to the pools. Casino does not seem to belong to the hotel so availability on premium drinks is very poor. Sadly we really made this hotel sound great to our friends who travelled with us, it was last time! In my opinion its a tired hotel that uses the Hard Rock Brand to maintain its customer throughput. Last visit to this hotwl for us, far better, and much cheaper options available in the same area.
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    View all  31012  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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