Lopesan Costa Bavaro Resort Spa & Casino

My boyfriend and I went on this trip in March just when COVID began its path through the world. I have been to a few resorts in Dominican before and this one did not dissapoint. I have read a few negatives reviews prior to our trip but definitely think some people are very fussy. The smell: so many reviews said how horrible it was but it really wasn't that bad. Having vacationed in the carribean quite a bit, that smell tends to be everywhere. It is very humid and not that bad. Service: We did get some negative service. For example the housekeeper took my boyfriends white lululemon hoodie ( they arent cheap) one day and it was impossible to get it back. They kinda just brushed us off and said if its in with the laundry, we shouldnt bother trying to get it back. Food: EXCELLENT! We absolutely loved the food, especially the 24hour restaurant on the boulevard. Which brings me to the boulevard. Many people complained about how far it was, but it is meant to be sort of an off resort shopping centre. There are shops by the lobby if you need to buy anything. Then a short walk away is the boulevard where you can do actual shopping on your resort rather than taking a taxi off-resort. Rooms: BEAUTIFUL. we booked a swim up room and absolutely loved it. We really enjoyed it and will book a swim up again in the future. Staff: This was probably our favourite part of the entire resort. We spent each morning having breakfast at the buffet outside. The staff there were so kind and made it a fun way to start our day. We laughed so much and they really took time to make our mornings special. We also spent every evening in the lobby bar. This is where we had the most fun! We had the same bartenders every night and they were so fun. They always had a smile on their face and would be so personable. Our favorite were Nahum & Andy! They ere so kind to us and Nahum even created us our own special drink for the week. It was quite a hit and even other people there were asking for our drink all week! We went through some issues with other guests who were too intoxicated at the bar and they always made sure we felt safe when returning. We were super sad to leave and hope the best for them!! We ended up leaving on March 18th, right when the resort was closing and everyone was losing their jobs. Despite the horrible situation that was happening, the staff never once made us feel they were going through anything. We really hope they are able to open up and provide employment for all of these special people. Definitely a beautiful resort that we would recommend to anyone!!

Ok the good : scenery , absolutely beautiful with great taste of furniture and architecture. Food is good and the a la carte restaurants are awesome with awesome decor . Beach was ok , they need more chairs . I never had problems with chairs in 5 star resorts . Rooms are spacious and pretty but most rooms had mold unfortunately. Drinks are fabulous too ! The bad : mold.. got us pretty sick until we changed rooms .. the lobby and Mexican resto smelled like sewage ( it was disgusting and I threw up ) not every amenity was opened and we were promised the resort would be ready . Flooding in rooms from rain which destroyed some belongings ..complained to management and they made us fill out a paper but no one called us back . Management is horrendous, they don’t care . I would also like to add that there’s a man of the name of Kevin with a complex problem that bashes all your clients on the Facebook page of Lopesan . I’m not sure if he works for lopsesan but it’s best you don’t be associated with him because he’s a real nut job ! He has some friends that work on the resort and tries to get the clients to give them Money for favors like reserving chairs and discounts etc .. beware of this vulture ! I have pictures and videos if anyone cares .. just message me.! I would like to add , if u want real 5 star service then go elsewhere . It is a beautiful resort though , what a shame!