Secrets Royal Beach Punta Cana

Me and my partner came here for 10 days in August and we had the most amazing time. Food was excellent, probably the best food I’ve ever had in an all inclusive and the room service was just as good. Rooms were so nice and big! We had a tropical view and could see the top of the pool and the stunning gardens. We didn’t see any construction work so it didn’t affect us at all! The beach was beautiful. There was only one day with bad seaweed (which didn’t bother us) but the rest of the days it was clear and we enjoyed swimming in the sea (so warm!) and used the paddle boards which are free on the beach! The majority of staff were lovely, only a couple who were not so much but we didn’t take much notice! Pool area was fun with a swim up bar - there’s something for everyone as if you wanted a quiet day you could sit further up the lazy river away from the bar. The pool entertainment didn’t usually start until about 15:30/4 which we thought was a bit late. The foam parties were lots of fun - I think they do them about 2 days a week! Entertainment in the evening was ok, it was fun to watch and we had a silent disco one night which was lots of fun! They also have a Night Club next door in Now Larimar and a Casino. The only bad thing about the trip is that I had my necklace stolen from the room. It was a birthday present a week before the trip! I left it on the bathroom shelf (above the sinks under the mirror) as I took it off before I went to sleep and a couple of days later I went to put it on again and it was gone. I should of put it in the safe however did not expect things to be taken from my room. My partners flip flops also went missing from the room and we couldn’t work out what had happened as didn’t think someone would steal flip flops (and they’re not something you would put in the safe!🤷🏼‍♀️) So just a warning to make sure you use your safe in the room for all valuables and not to leave anything lying around - I’ve learnt a valuable lesson this holiday ☹️. So that put a bit of a downer on the last two days of the holiday but apart from that we had the best holiday ever!

6 friends and I stayed here for a week this August! We were so blown away by the service of the wait staff by the pool and how we were treated like royalty. - The Spa is soo nice! We took advantage of our hydrotherapy sessions! The Sauna, Steam Room and cycles of water massages were so relaxing and a great detox. - Drinks from the bar all tasted excellent - Service in Oceana was spotty but the other restaurants had great service - Our room was located really near to the pool and that was SO convenient when we spent the days there and could easily access our room from the back door. - Through a friend’s travel membership we got the Preferred Service and personally I think it’s worth it! Our Butler Elvis was excellent in helping us get into restaurants as a large group and giving us helpful tips about things to do and who to talk to. The Preferred breakfast lounge was so quiet and the food was excellent. We also got 3 free hydrotherapy sessions. Well worth it! - We did the Saona Island Excursion through the Now Larimar hotel next door because it was nearly half the price that Secrets offered. That trip was just okay... a 1.5 hour bus ride to the other side of the island followed by a 2 hour boat ride to the island. Once we got to the island it was excellent! But the “snorkeling” wasn’t exactly what we expected and definitely didn’t expect that long of a boat ride. However, since we did book through the other hotel that shouldn’t be a reflection of Secrets. Their excursion was twice as expensive and we probably would’ve had a better experience. - Room Service was timely whenever we asked that something be done. - Would absolutely recommend this resort to anyone looking for a relaxing vacation.

The resort was very well kept (even while under renovations), associates are very helpful, pleasant and always smiling. Our room was very nice, housekeeping did a great job morning and night! Able to walk around entire grounds, not too big. Entertainment group did a great job and shows were very entertaining. Had dinner in the wine cellar and enjoyed very much, particularly our host Jose R!