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    Alay Hotel

    PPPPP Plus

    InBenalmadena, Costa Del Sol, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 848 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Alay Hotel in Benalmadena's geared up for holidays outdoors, with two big pools and a beachside location.

    Days spent lounging by the pool come highly recommended here. The hotel has two outdoor pools and a third one shared by the neighbouring hotel, as well as a couple of sun terraces facing the sea. The choice of dining's between the main buffet spot and an à la carte restaurant*.

    The hotel’s just a few minutes' walk away from Benalmadena’s central beach and within easy reach of Puerto Marina's shops, bars and seafood restaurants. For night owls, the town's 24-hour clubbing square's close by as well, at a 10-minute walk away.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 250
    • Lifts: 4
    • Buildings: 2
    • Floors: 12

    Things you'll love

    • Central location
    • Live sports bar
    • Rooftop terrace

    Location

    • Close to local shops, bars and restaurants
    • 50m to the beach and the marina
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • 3 outdoor pools

      There's a pair of pools at this hotel to choose from – they're both lined with loungers, deckchairs and parasols. And there's a pool bar, too. The third pool is a family number – adults and kids from the neighbouring hotel, MS Alway Apartments, are allowed to use this one, too.

    • Buffet restaurant

      The restaurant offers a variety of local and international cuisine.

    • American Bar*

      Live sport is shown here so you can keep up with the action from around the world. Along with a wide drinks selection, you'll find snacks available here, too.

    Rooms

    View all rooms
    Haven’t yet visited but....
    14 Jul , 2020 gunner29, 186424
    I am writing this review as I feel the hotel needs recognition for the service they have provided! We booked for a short stay in April, direct with hotel and due to the pandemic it was cancelled. We re booked for end of July in hope we can go but hotel/flights cancelled again. The hotel have communicated with us the whole way through even though they are not open. They have offered us chance to re book, a voucher or a refund. What I would like to point out is our booking was originally non refundable, non changeable. Today we have received a voucher for our deposit to use again anytime in the next 12 months. Thank you Hotel Alay and we will definitely be staying with you when we can to support you. Stay safe!
    Impressions of this hotel are good but the details are very disappointing
    11 Mar , 2020 Jojo78stockton, 187069
    Came here for a long weekend break with my husband during March 2020. Don't get my comments wrong, we had a nice break in a pleasant location with great weather. It is just I do not feel the hotel is as good as I would expect from a four star hotel. There were good and bad points, GOOD: Nice location by marina Nice pools and outside areas Friendly(helpful?) staff Great views from the balcony Plenty of food at breakfast BAD: Air conditioning not turned on! It was 27 today but air conditioning not turned on until at least next month. There is lots of food but it's cold. Whatever they do to try and keep it warm does not work. No ventilation in bathrooms( see pictures). Poorly sealed bath with mould and terribly swollen doors FIre doors wedged open. Pretty sure even in Spain that's not acceptable. Light on the balcony stays on all night - room is never truly dark Staff are helpful but could not get our faulty light fixed within the 3 days we were here. Come to the area, even stay here but just know how it really is.
    4* - self rated? At least turn the a/c on if you have it ...
    09 Mar , 2020 H1a2015, 562812
    Staff: helpful and friendly Rooms: clean and tidy- air conditioning only works when it’s turned on for the whole hotel. Apparently it’s not hot enough! Bathroom: Goodish. Shower only ribs off taps with a hand held type nozzle. Good pressure. Towels are SMALL, very SMALL! Bath towels are hand towel size. Swimming pools: clean but COLD. Breakfast: Good Selection BUT anything hot is warm at best. Plastic table Cloths and chairs ( like all good 4* restaurants)
    Lovely Hotel
    07 Mar , 2020 sue c, 499476
    We have just returned from a lovely week at this hotel. The room catered well for my husband who is disabled, very big walk in shower and plenty of space for access in the main part of the room. Beds are very comfortable we had a great nights sleep. Hotel is very close to the Marina and the beautiful sandy beaches. Highly recommend this Hotel.
    Choose Your Room Carefully
    06 Mar , 2020 NIrelandGlobetrotter, 209972
    We booked directly with the hotel maybe not a good thing they probably look after tour operators better We found it impossible to climb into the bath with the shower panel leaving a very small space to enter No drawers just a few shelves as the fridge and the safe are enclosed inside the wardrobe Plastic garden chairs and bright yellow or bright blue paper table cloths in the dining room give the place a works canteen look certainly not a 4 star hotel
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    View all  848  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally