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    Benalmadena Palace

    PPPPP Plus

    InBenalmadena, Costa Del Sol, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2943 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    A free shuttle bus will take you from Benalmadena Palace to the beach in a matter of minutes.

    Two pools are the centrepieces of this place. They’re surrounded by sunloungers and a few steps from a pool bar. On certain days throughout summer, family-friendly foam parties and inflatable slide sessions add to the atmosphere here.

    There’s always something to do at this hotel. During the day, this place offers more sports than Sky TV. And, after dark, you can get involved in Latin nights or catch a film in the TV room.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 182
    • Lifts: 4
    • Building: 1
    • Floors: 8
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Lots of entertainment
    • Hilltop sea views
    • 2 pools

    Location

    • Close to bars & restaurants
    • 250m to the beach- free shuttle available
    • 3km to Benalmadena resort centre
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      The pool's a large, curvy number that's sat on a roomy terrace and surrounded by sunbeds and parasols.

    • Buffet restaurant

      Mediterranean and international cuisine's dished up here. There are show-cooking stations, too, where you can watch the chefs prepare meat and fish dishes.

    • Kids' club

      The hotel's entertainment team organise a number of activities for little ones, with things like face painting, team games, a ball pit and video games. There's a mini-disco every night, too, and the hotel's mascot, Beny the Tiger is a regular visitor.

    Rooms

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    Was expecting it to be better
    10 Aug , 2020 sophwho, 186338
    Firstly I’d like to say the staff are great. Super helpful and attentive. However I was underwhelmed with the hotel in general. This isn’t a 4 star hotel, it should be classed as a 3 star. The hairdryer in our room looked like it was made in 1962 and didn’t even work. The phone was old and tatty with someones hair strands wrapped around the chord. The sofa bed is tatty and old and has a brown tinge to the colour. The floor was dusty in our room upon arrival but after this the cleaner made sure to mop it regularly. The kettle and fridge was not very clean either. They have attempted to upgrade the hotel but it’s still not up to date. I understand we are currently in a pandemic with COVID, however the food was very limited. No water on the table at dinner. Small hot plates for dinner with individual portions, however these plates were very hot and there were no trays to hand, so you find yourself either going up multiple times for one meal or alternatively pulling up small hot plates and running to your table before burning your fingers. The signage for the food was usually mixed up. The ice cream at dinner was always melted. Kids club was good.
    Lovely
    25 Jul , 2020 597mar_adelmarc, 187443
    Brand new smart turqueoise and white hotel in front of the beach with amazing views. Lovely staff: receptionists, waitresses, room maids, reservation, maintenance people...Thanks to everyone there, specially to kind Montse! I will be back soon!😘
    Very good family trip!!!
    25 Jul , 2020 Lovetravelling156, 1064758
    Have visited this hotel with my family a couple of times over the years, we travelled as a family of 5 -2 adults and 3 kids. The location of this hotel is perfect! Rooms are crisp and clean, all staff are very friendly and helpful especially all the staff from the entertainment and kids club department. There was always plenty of fresh food at the buffet and the themed nights were good because the food can get a bit repetitive. Overall this hotel is great, and wonderful for families!!!
    Lovely stay
    17 Mar , 2020 gero159
    My wife and I stayed here last week and we had a lovely time. We could not praise the staff enough. The reception staff went above and beyond to accommodate us.the bar staff, housekeeping staff, waiting staff all very helpful. It was very clean, sanitizer strategically placed. Pool side kept very well and at a time when things are very difficult for the tourist I industry I think the staff did a wonderful job.
    Diamond of a Hotel
    15 Mar , 2020 KazzyD65, 190919
    Came here for a week with my friend, what a beautiful hotel this is. Bit of a trek up the hill but well worth the walk. Staff are extremely helpful and friendly. They worked so hard day and night to keep everyone entertained and happy, but weren't pushy or in your face about. I had a lovely pedicure in the spa, which was lovely, and the indoor pool was wonderful. I cannot fault this hotel at all.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally