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    Hotel Polynesia

    PPPPP Plus

    InBenalmadena, Costa Del Sol, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3308 reviews

    ABOUT THE HOTEL

    • Official Rating

    When you stay here, it's like bedding down on a tropical island, thanks to the fun jungle-inspired theme.

    The Hotel Polynesia takes a leaf out of the South Pacific's book. Tiki-style columns rear up outside the entrance, and the lobby's filled with stilted bridges and trees that rise out of a rocky lagoon. Even the restaurants are themed like exotic hideaways.

    There's a sandy beach 10 minutes' walk from here, plus the hotel's beach club is even closer. This clifftop spot has a restaurant, activity pools and sports courts, plus some of the best sea views around.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    Just so you know, this hotel does not accept stag or hen parties.

    All inclusive finishes at midday on your day of departure and the room also has to be vacated at the same time. Rooms can be kept until 18:00 for a charge of €41.50. If you want to extend your all inclusive until 20:00, there's a charge of €26 euros per adult and €12.50 per child from 3 - 12 years old.

    • Rooms: 328
    • Lifts: 8
    • Building: 1
    • Floors: 5

    Things you'll love

    • 10-minute walk to a beach
    • South Pacific theme
    • 3 restaurants

    Location

    • At the top of a steep hill close to Caravajal Beach
    • 600m to hotel beach club - hotel-run bus service
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Full Board meals in the buffet restaurant. Lunch and selected drinks at Beach Club buffet restaurant - reservation required 24 hours in advance, open from the 15th April to the 15th September, subject to weather conditions. Selected local alcoholic and non-alcoholic drinks, until 23.00 in winter and 24.00 in summer. Selected drinks from snack bar at Beach Club. Snacks at certain times.

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      A large, lagoon-style pool takes centre stage at the hotel. Lined by a terrace with sunbeds to enjoy the sea views from. Just so you know, this pool is only open on request in winter as there are no lifeguards.

    • Buffet restaurant

      Open for breakfast, lunch and dinner with children's options, this restaurant makes a statement with an arched, glass ceiling. Dinner options include meat or fish, and there's show cooking, too. Special dietary needs and vegetarians can be catered for if prior notice is given. Highchairs are available.

    • Beach Club

      The Beach Club waterpark overlooks the sea and is open during the summer months, until 31st October. There are rapids to float around on, waterslides, a pirate ship, splash zones and even giant sandpits with equally giant elephant statues. Plus there's a wave pool. If that sounds too much like hard work, there are quieter areas with in-water sun loungers, too. During the high season, a shuttle bus service to the Beach Club is provided and the journey takes a few minutes - just ask at reception.

    Rooms

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    • Junior Suite with Balcony

      These contemporary junior suites come with twin beds and a sofa-bed in the lounge area. You'll also have a kitchenette, fridge and satellite TV.

    • Suite with Balcony/Terrace with Private Whi

      These contemporary suites come with a large terrace or balcony with a whirlpool and sunbeds. You'll also have a lounge, kitchenette with fridge and satellite TV.

    Poor
    18 Oct , 2020 Gordon H, 186569
    Food for children I’m afraid a burger and pizza slice doesn’t spell meal to me was offered a chop seen more meat in a dead sparrow can’t sleep as aviary outside door or take a room move to above a trail. Track that runs every 15 minutes both ways day and night stayed at sister hotel far superior don’t do meals until after 8 at night even for kids also appalling actually checked out and come home early was so poor I really don’t see why people can have above a 2 in this hotel and a great view of bins to top it off shocking no other words
    Family holiday with 2 children
    27 Aug , 2020 Almondbutter, 186315
    The good point of the hotel: The hotel itself it is absolutely splendid! You can tell that lots of work has been spent on this hotel. The pool is very big, and you can go to the kids pay area lower down for a small amount. The hotel is clean and people friendly. The little shop is nice and brought our towels from there and different things. Very useful and affordable. The rooms are spacious and a very nice size balcony. The bad point of the hotel: It is away so you need your car to go and eat out The food at the hotel is horrible and catered for unhealthy people, I was actually chocked on how bad people eat and feed their children. For a 4 stars hotel I would expect to have soya milk available and nice fruits for breakfast or other options than unhealthy food. No vegan options at all. We we eating outside (hopefully, so can only talk about breakfast) I would have pay more to have healthy food for sure. The gym open at 10am?? how goes to the gym at 10am ?? so did not use it :( The birds cage inside of hotel is not nice at all and very cruel. Mt kids were feeling sorry for them each time we would pass by.
    Amazing
    18 Aug , 2020 Mark R, 186458
    Outstanding hotel. Both myself and our boys had a great stay. The hotel is stunning with everything you could need. The staff were so nice and always eager to help. The rooms were large and clean which is all you need abroad. We loved it and booked to come back next year
    Good hotel but a little out of way
    31 Jul , 2020 316caraf, 186479
    If ur wanting to be able to go for a wee wander without taxis this is not for you, otherwise lovely hotel, rooms a little out of date. Go see th turtles and the fish is cool. The park is good for kids however some of the pools a little on the deep side. Food was good, however can be busy at times 2🥺
    Spectacular hotel
    21 Jul , 2020 bluenose2018
    Stunning place, good food and great rooms. Was there in February so very quiet, would imagine it's hectic during peak periods. Is up a steep hill but we didn't mind as good exercise, would only really bother old folks, disabled or very young families. Not much round about but good bus service at bottom of hill and not far at all to the adjacent resorts. All in all we loved this hotel.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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