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    Hotel Polynesia

    PPPPP Plus

    InBenalmadena, Costa Del Sol, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3265 reviews

    ABOUT THE HOTEL

    • Official Rating

    When you stay here, it's like bedding down on a tropical island, thanks to the fun jungle-inspired theme.

    The Hotel Polynesia takes a leaf out of the South Pacific's book. Tiki-style columns rear up outside the entrance, and the lobby's filled with stilted bridges and trees that rise out of a rocky lagoon. Even the restaurants are themed like exotic hideaways.

    There's a sandy beach 10 minutes' walk from here, plus the hotel's beach club is even closer. This clifftop spot has a restaurant, activity pools and sports courts, plus some of the best sea views around.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    Just so you know, this hotel does not accept stag or hen parties.

    All inclusive finishes at midday on your day of departure and the room also has to be vacated at the same time. Rooms can be kept until 18:00 for a charge of €41.50. If you want to extend your all inclusive until 20:00, there's a charge of €26 euros per adult and €12.50 per child from 3 - 12 years old.

    • Rooms: 328
    • Lifts: 8
    • Building: 1
    • Floors: 5

    Things you'll love

    • 10-minute walk to a beach
    • South Pacific theme
    • 3 restaurants

    Location

    • At the top of a steep hill close to Caravajal Beach
    • 600m to hotel beach club - hotel-run bus service
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Full Board meals in the buffet restaurant. Lunch and selected drinks at Beach Club buffet restaurant - reservation required 24 hours in advance, open from the 15th April to the 15th September, subject to weather conditions. Selected local alcoholic and non-alcoholic drinks, until 23.00 in winter and 24.00 in summer. Selected drinks from snack bar at Beach Club. Snacks at certain times.

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      A large, lagoon-style pool takes centre stage at the hotel. Lined by a terrace with sunbeds to enjoy the sea views from. Just so you know, this pool is only open on request in winter as there are no lifeguards.

    • Buffet restaurant

      Open for breakfast, lunch and dinner with children's options, this restaurant makes a statement with an arched, glass ceiling. Dinner options include meat or fish, and there's show cooking, too. Special dietary needs and vegetarians can be catered for if prior notice is given. Highchairs are available.

    • Beach Club

      The Beach Club waterpark overlooks the sea and is open during the summer months, until 31st October. There are rapids to float around on, waterslides, a pirate ship, splash zones and even giant sandpits with equally giant elephant statues. Plus there's a wave pool. If that sounds too much like hard work, there are quieter areas with in-water sun loungers, too. During the high season, a shuttle bus service to the Beach Club is provided and the journey takes a few minutes - just ask at reception.

    Rooms

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    • Junior Suite with Balcony

      These contemporary junior suites come with twin beds and a sofa-bed in the lounge area. You'll also have a kitchenette, fridge and satellite TV.

    • Suite with Balcony/Terrace with Private Whi

      These contemporary suites come with a large terrace or balcony with a whirlpool and sunbeds. You'll also have a lounge, kitchenette with fridge and satellite TV.

    Good hotel but a little out of way
    31 Jul , 2020 316caraf, 186479
    If ur wanting to be able to go for a wee wander without taxis this is not for you, otherwise lovely hotel, rooms a little out of date. Go see th turtles and the fish is cool. The park is good for kids however some of the pools a little on the deep side. Food was good, however can be busy at times 2🥺
    Spectacular hotel
    21 Jul , 2020 bluenose2018
    Stunning place, good food and great rooms. Was there in February so very quiet, would imagine it's hectic during peak periods. Is up a steep hill but we didn't mind as good exercise, would only really bother old folks, disabled or very young families. Not much round about but good bus service at bottom of hill and not far at all to the adjacent resorts. All in all we loved this hotel.
    Great hotel-stayed June 2012
    12 Jun , 2020 GarryM1940, 186561
    The main reason we chose this hotel in 2012 was the beach club facilities and they really surpassed our expectations. It was perfect for our 3 year old at the time and he had a ball. We actually preferred the beach club to the hotel pool as it was more enjoyable for the wee one. The walk to the beach club is a 10min stroll at most which we usually walked rather than wait for the bus. We were shocked the first time we got the hotel bus as we were only on for 90secs! The walk back can seem daunting as it is a steep hill but if the bus wasn’t there we just walked rather than waiting, it isn’t as bad as it actually looks! Stayed 2012 (catching up with reviews in lockdown!) We would've highly recommended at the time.
    Loved it despite the Covid 19 lockdown
    20 Mar , 2020 sheriej2016, 503912
    Spent 6 nights at HW resort Polynesia. Unfortunately we visited just as Spain went into lockdown. Staff were facing difficulties but were always friendly and professional. The resort was running on minimal staff and the on site spa, gym and amusements were closed by the Police. As a family of 3 adult females we managed to sit round the pool and enjoy cocktails all day long, food was always fresh and a good choice. The whole resort was spotless. Other reviews complained about the rail track but did not bother us one bit. We would 100% go back again. Well done one and all in these difficult times let's hope things get back to normal for us all soon.
    Amazing hotel
    09 Mar , 2020 swatts7
    Ok so i read alot off reviews and was a little scared. But wow the hotel is beautiful. Definitely get a suite with hot tub made the holiday Im a fussy eater and only struggled one night. Food was so much better than i thought it would be so much choice. Friendly staff. Beautiful views. Yes its hasn't got much round it but the hotel has everything. Would love to go back
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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