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Reviews
Tripadvisor Traveller RatingBased on 1179 Reviews
Traveller ReviewsRanked #44 of 304 hotels in Cologne
Traveller Rating
Excellent
444
Very Good
459
Average
163
Poor
55
Terrible
58
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
prashan3253 said...
Nice Hotel
Travelled on 12/2025
We stayed here for 4 nights and I liked the central hotel. The breakfast was extremely good, but the prices did not align with a 4 star hotel. I couldn't understand why prices for breakfast was 32pp when in London and Amsterdam it's around 30pp. Cologne as a city is nowhere close to London or Amsterdam but the prices are crazy. This was evident not only at this hotel, but everywhere we travelled.
Apart from that t...
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franciscosR329NI said...
Good hotel. Excellent location, close to everything.
Travelled on 12/2025
Very good hotel close to the Dom and Christmas Markets. Large room, staff friendly, room service only each two days. Breakfast very good. Lifts (3) very busy, difficult to use. Bed very confortable. I recommend....
Catalin P said...
From a 5 star hotel down to 4, and worth max 3 now.
Travelled on 12/2025
This hotel went from a 5 star hotel diwn to a 4 star, but even that is too high. We have been here many times over the years, but never had such a bad experience. Bad reception staff, found a used towel in the bathroom, etc...
NorthStar48139466363 said...
Unacceptable - False advertising and zero customer care ruined our stay
Travelled on 01/2026
I deliberately booked a double bed room at the Dorint Hotel in Cologne because I wanted a proper, comfortable bed to share with my partner. What we got instead was two narrow single beds separated by a permanently fixed mini table on the wall impossible to push together, impossible to feel even remotely close.
When I went down to reception, clearly upset and explaining this was not what I booked, the staff member c...
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crisrob123 said...
Great hotel, but needs attention to detail
Travelled on 12/2025
My husband and I stayed at this hotel for 5 nights from 28th Dec to 2nd Jan. First impressions. A lovely hotel in an excellent location. On closer inspection. It is still a nice hotel in an excellent location but would I say it is 5 star, then probably not. Little niggly things that could so easily be rectified would give it that extra circle on this review for me. So firstly we checked in. I had contacted the hotel ...
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