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Reviews
Tripadvisor Traveller RatingBased on 275 Reviews
Traveller ReviewsRanked #123 of 361 hotels in Hamburg
Traveller Rating
Excellent
88
Very Good
118
Average
40
Poor
11
Terrible
18
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Brett S said...
Not the Customer Service hotel.
Travelled on 08/2025
Family trip with 5 year old boy and wife. Firsty the car park prices. 27 euro a day. Rip off. The fridge in our room was not working. I informed reception straight away, they told me it did work, i just needed to wait. Next morning, still not working, told reception again. That night still not working, I called reception and they said it was broken. They didn't contact me to ask what I'd like to do! I had to chase t...
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johannabI9567KJ said...
Bad experience from a Holiday Inn member
Travelled on 08/2025
Not recommended. Rooms are so hot, staff wont let you adjust temperature. Staff at the breakfast restaurant very rude. TV channels are all in German, you can only find 1 channel from London.
This Hotel is not U.S. friendly....
marasfly said...
Its a nice hotel but
Travelled on 04/2025
Its a nice hotel, with clean room (but without any complimentary bottle water), fully equipped but some things need to be changed. For example, the food in the restaurant is poor, low quality and expensive. I ordered a club sandwich 17 and they brought me a small quarter toast with no French fries. Please see the picture below. As soon as I told it to the employees of restaurant they gave me a look like Im an alie...
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FFM9 said...
Excellent HI despite out of center location
Travelled on 04/2025
A vview is located north of city, 20mns drie to the Elbe and fish market, not an issue considering the price difference and the quality of the venue.
It is a high rise tower of 18th floor, walking distance to Sbahn and with plenty street parking and their own underground parking with 2 e-chargers (7kW only) charge is included in the parking fee (27) at the time of our stay.
Word to mgmt : More chargers would be we...
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Steffen S said...
An Outstanding Home Away from Home 2-Year Long-Term Stay
Travelled on 10/2024
After staying at the Holiday Inn Hamburg City Nord for nearly two years, I can confidently say this hotel is far more than just a place to stayit has truly been a second home. Throughout my extended stay, the staff went above and beyond to ensure comfort, convenience, and a genuine sense of hospitality.
Location: The hotels location is incredibly convenient, situated in a quiet, green area near Stadtpark, yet stil...
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