Hotel Club Jandia Princess

My wife and I stayed here over the October mid-term break. It is a large complex but so well designed it never feels crowded. There are always plenty of sun loungers and quiet corners. There are five swimming pools ranging in size from a very big pool in the family area to a tiny one in the naturist area. All are spotlessly clean and checked throughout the day. The entire complex is spotlessly clean with well maintained gardens. Several card operated gates lead to the beach path. The beach stretches for mile after golden mile and is never crowded. The sea is lovely and clean. We stayed in the adult’s only section of rooms which was very quiet at night, giving excellent sleep quality. The rooms are very comfortable and clean with housekeeping coming every day. There is a well equipped gym down near the saunas. The restaurants serve high quality food with plenty of variety. My wife does not eat meat and was still was spoiled for choice. The entertainment at night was quite good and bar staff polite and friendly, as was the entire staff. The entertainments team are great, they work so hard. There is always something on, but if you don’t to participate they are not intrusive. Remember you are not in a resort so there is no hectic night life or larger louts. There are shops in the hotel and a very good large supermarket a few hundred meters up the road. You can make your holiday as much fun or as quiet as you like. This is an excellent hotel, very well managed and run in a great location.

I really did not want to write a bad review about this holiday. But in the end a few things fell below par. We only paid £1000 for a family of three to stay here a week including flights(2 adults and a 5 month old baby). So I did not have massive expectations. Firstly the hotel looks tired. Not such a big issue as it is kept very clean. The pool area was good with a decent sized pool although a little cramped with sun beds. The room staff were also top rate. With our baby there was plenty for them to do and they alway excelled at making the room pleasant. Unfortunately that’s all the positives I have. Things started to annoy me when ordering drinks in the top bar near reception. I started to place my order for drinks with the bar manager (I am guessing this as he had a suit on) after ordering the second drink he turned his back to me to start making the order. When he returned I asked for the final drink we required. He then proceeded to have a go at me for not order all my drinks at once. I was taken back by this and apologised. He then carried on being rude and pulling odd faces at me like I had broken some rule. Once I sat back with my wife a told her the story it became apparent this was not acceptable behaviour. I sort of wish I had made a bigger scene at the time. Unfortunately once the crack started to open more issues became apparent. The food started off ok but got poorer through the week. Almost like they were running out of food. The food that was served ran out quickly and was replaced slowly. Making it difficult to plan your dinner. Often eating courses in the wrong order as that’s what was available. A good example of food running out. At the start of the holiday there were loads of Spanish cured meats and toward the end it looked more like cheap lunch ham and chicken slices. Hardly inspiring. The layout of the restaurant was also very poor. How hard is it to put things in sensible places. I.e spoons near the desserts and bowls near the soup. This is simple and free to solve. Finally my last big issue was the drink. I appreciate at a £1000 I was not going to get quality alcohol, but this was ridiculous. I am not a beer snob by any means especially when it come to cold holiday lager. But I found it so hard to drink I started buying it from the local supermarket for 30p a can as it was better. (Something I noticed other people doing too). As for the spirits - I don’t need a gin and tonic with 70% gin. The poor quality alcohol does tasted good enough the last thing I need is more of it. anyway back to a final positive. The view over the beach is amazing and there is a great private bar down there doing awesome cocktails if you need a pleasant drink. (We used it loads).