Occidental Jandia Playa

We arrived at the hotel at about 11pm after a late flight. When we arrived, staff on the reception desk were very friendly despite their English not being the best. We checked into our room with ease and were told a light buffet would be served in the main restaurant. We were showed where our rooms were on a map and were told it would be quicker to walk our selves rather than waiting for a buggy, so we did. The room was very far away from the reception and pools and attractions, but this also meant that the room was not noisy as it was away from the bars and what not. However, when we arrived at our room we realised we had not been given any wristbands and would therefore not be able to access the buffet in the restaurant. We walked all the way back up to reception (this is a big hotel so was about a 10 minute walk up a hill after a busy day of travelling) and got our wristbands, no apology was given. We then went to the buffet which was small but it was just whatever they had left over from dinner. The rooms are a little outdated décor wise but nothing offensive. They are cosy and comfortable with lots of storage space and big wardrobes. But don't look under the bed! It was so dusty and the maids clearly don't clean under there. I even found a dead fly one day. The balcony from our room was lovely and the view was amazing! The shower was very powerful and the hair dryer actually worked unlike some other hotels I have stayed in. The pool areas are lovely and there were always sun beds available when we visited in early July. People do reserve sun beds even though the hotel asks not too, but this is usually the case in all inclusive. A major plus for us of this hotel was the animation team. In other hotels we have stayed at the animation team pestered you to join in activities and wouldn't leave you alone. We were here for two weeks and we didn't get approached once! I saw people talking to them and they were polite and lovely but they didn't nag you to do activities or go to the spa you approached them if you wanted to do it. In our 2 week stay we saw numerous activities in the pool, such as, aqua gym, volley ball, basket ball, the 'crazy' game. The hotel is in a good location for things to do and has some nice shops near by. We also did two excursions. We went the Oasis Wildlife Park Zoo which was a must do especially if you have children. We also did the sunset safari (TUI) which was AMAZING. If you do one excursion do that one! The drinks selection at the hotel is great and they have Gordon's gin, Malibu, Smirnoff vodka and other well known brand leaders. The only things we felt let this hotel down was that you didn't get a fresh bottle of water in your room everyday, and the food. Food is the most important part of an all inclusive hotel which is why I can't give the hotel above 3 stars despite all the great points. There was a big selection of food everyday whether it be breakfast, lunch or dinner. But it was nearly always cold. At breakfast time there were microwaves but not at lunch or dinner. The snack bar is also a waste of time don't bother going they hardly have anything. Overall I would visit Jandia again, but at a different hotel due to the low standard of food.

Lovely large resort close to the beach and shopping centre. Food was ok but ever with all inclusive we still went out to eat. Pool was too busy and not enough space. Rooms are very dated now so could do with updating. Great location though and great friendly staff.