Occidental Jandia Playa

We spent a lovely week there. The staff was very polite, helpful especially the restaurant staff. The room with sea view on block 9, was neat and tidy being serviced every day during our stay. A large variety of dishes and good quality, so everyone could choose something to eat. Booking an all inclusive package, we could have the drinks from restaurant and hotel bars(champagne, bottled wine(rose, white ,red), coke, sprite, snacks free of charge. We enjoyed the music from piano bar and the music played by the band every evening. The pools and all the resort were well maintained. The landscape is spectacular: huge beach with clear waters across the road, a quiet location for relax. Not so far from the resort there is a Spar supermarket and some shops. Pájara- a town is a 15minutes walking distance with many shops, restaurants, bars. Nothing to complain.

Very neat and tidy, great staff, good rooms and super beaches, very good deal for half board. Bad point is that it is on lots of different levels and getting from A to B is a pain and takes lots of stairs lifts and walking.

Location good not far from centre (10 min walk) and beach ( 5 min walk ) accross a main road. Restaurant staff in particular David - fantastic customer service better welcome then front desk. He understands customer service and hard work! A massive well done to him !!! We had a great holiday overall - I can see why this got mixed reviews. Overall : Food was great!! Well cooked and lots on offer. Ques into restaurant at times makes me question how they would meet demands for summer months??? Only one restaurant open ???? So not sure how this would work. Staff were friendly throughout. Especially David in restaurant and great to be reactive in service and always remembers your name and asks about your day. Gym in hotel was a good standard but small. Pools for kids ( we have a 6 year old) are great as they all very shallow and go deep in the middle apart form one. Only problem was one is heated in winter months which is good for children but limits the option for use. Lots of sun beds .... never a problem here. Maintenance an issue with the hotel: - plug sockets in public areas hanging off walls - loose handles on patio doors - chipped tiles and lighting poor passing poor area to return to outside block accommodation. Overall - brings down the standard of 4* but these are simple issues the hotel should have in hand which would give this 4* status. I have traveled to other further out hotels in area ( taxies are cheap) and paid less for better quality Entertainment in evening : - bands mostly every night in theatres - some have been poor and no variation in entertainment type. Floor -1 has the same type of entertainment which confuses me.... need to review the program!!! Seems cheap! Better in other local hotels I have stayed. Stops at 10.30pm no music after! Kids club - my girl asked for the first time to attend a kids club. she is 6 years old. Luca who ran this was amazing also and I thanked him for this !!! Great at his job and feel this service and Need to be further highlighted as this is missed opportunity for the hotel as Luca is doing a great job. Had a play area there also. Rooms - good size and beds have a mattress topper which I liked but hubby removed as not to taste. Overall - we had a great holiday !!! I would book again if price was right but feel the hotel need to just step it up on maintenance or simple things, look to heat more pools in winter months as a winter sun location and sort out the entertainment program for night