Occidental Jandia Playa

We booked this late for Christmas 2019 and were very pleasantly surprised by how good the hotel was, definitely value for money. The room was great with twin beds (only bugbear) bath and shower and the room was kept very clean, even got cleaned on Christmas day and left a bottle of bubbly and some sweet treats. The hotel is in a great location in Jandia, literally walk down the gardens to the back gate and you're out into a small shopping mall where you can take a lift down to the main plateau where there's two bars, one of which shows all the UK football. It's about a 10-15 minute walk along to the right to where the majority of shops, designer shops, tourist shops and bars and restaurants are. In the shopping mall there is also a burger king if that appeals to anyone and a subway under the highway to the beach. The food and drink was great had no problems with any of it and always found something that was good. Staff were very friendly, particularly Almudena at the lobby bar in the day and Miguel Angel who worked in both the lobby bar and the piano bar. The only thing that put us off was the number of children in the main entertainment bar till close and running around, other than that would return anytime.

Just arrived home after a fab family holiday. There were 10 in our group ranging from a baby through to grandma who was 75 and we all had a fantastic time. First impressions of the hotel left me wondering what it was going to be like as the hotel is more dated than a hotel we would usually choose. however this does not affect your experience at all. CHECK IN. This was fantastic, we had travelled all day with our family and were all hungry and tired. The staff were aware of this due to our late arrival and ensured that we were able to go to the restaurant before it closed. He made sure our luggage was safe and gave us our bands to go and eat and drink before completing the paperwork. The resort is rather large but the staff are attentive and ensure they show you clearly where your room is on the map. When doing so we realised that my disabled mother would struggle with the room that had been allocated to us therefore we asked for her to be moved. This was not possible at this point but we were assured they would do so as soon as they could. In the meantime they made arrangements for her to be transported throughout the site by the buggy and driver, All we had to do was call 9 and the buggy was sent almost immediately. FOOD all inclusive food is almost always repetitive, however this was a great hotel for both variety and quality. While we did find it became inevitably repetitive in the end there always something we could eat. It is probably some of the nicest all inclusive food we have experienced and after going for a meal in the occidental jandia mar it was clear that this was by far the better hotel for food SERVICE Service was excellent, we were greeted by polite staff who would do anything to help when we asked. Particularly restaurant and bar staff who were all attentive. ENTERTAINMENT there was entertainment throughout the day and night and despite it being a quiet time for the hotel they always managed to get people involved in the programme GROUNDS AND VIEWS WOW just wow the views are fabulous. I have been all Over the world and seen some amazing views and these are definitely in the top ten. The grounds are lovely although very hilly but the greenery everywhere is beautiful. SPA Some of our group used the spa and lived it as it looks out over the sea and mountain views. ROOMS the rooms are a little tired but are kept clean with daily towel and if needed Overall amazing holiday I could go on