Caybeach Sun

We first visited Caybeach Sun in Jan 2019 and had a very enjoyable self catering experience. Looking to return again in November we found a Jet2 bed and breakfast package that we thought we would try this visit! We have a junior suite, which provides for a separate bedroom, kitchenette dinner and lounge plus bathroom with lovely walk-in shower! The suite is overlooking the pool which is a very pleasant outlook. As it’s low season it’s very quiet and you could have any sun-bed u fancy! The biggest update for us is the restaurant and pool bar. Over the summer they have changed hands and what a difference! Having arrived we decided to have a drink before we unpacked at the pool bar! Good choice it was happy hour two drinks for the price of one! Result! Lots of staff on duty and very friendly! Every lunchtime they have a one specialty very reasonable set price lunch such as BBQ and Paella! The also have an all day menu. We ate in on our first night and tried the restaurants set price buffet. It has a full menu as well. The Buffet is mixed Asian fusion and wow the choice was amazing! With beautifully laid out starters, buffet and drinks we waddled out feeling very satisfied! It’s cash only so u don’t get caught out Caybeach is located within easy walking distance from the promenade and sea where there are to many choices of eateries!! The on-site shop is well stocked and prices are better than the supermarket! If like us you prefer your resort in the off peak time to be peaceful and an excellent place if you need to relax chill and refresh here is for you! That said you can have a great evening in the club house where each night there is a different entertainment choice! More to come!

We stayed here for 28 nights, Wednesday 9th Oct to 6th Nov 2019 B&B 2 people. We had great time. The apartment was spacious and clean. We had maid service 5 days out of 7. The beds were changed regularly and towels every 2nd day. We paid the safe and aircon while checking in so there was no need to return to reception. Breakfast is good. Choices of: Cereals, smothies, fruit, yoghurt juice.Beans, sausages, mushrooms, rosti and eggs. Salad, pate, cold meat and cheese.Bread, pastries,cakes and sometimes crumpets or crepes.Tea and coffee. Access to two microwaves for heating if you felt the food was cool. We did not have to use them. All staff were very friendly and helpful throughout the complex.There was entertainment at the pool but as previous posts evening entertainment was limited to early evening for children. This is not a problem as the hotel is within a 10 minutes walk to bars & live music and restaurants. There is a great pool for children with flumes and Pirate bucket shower. The communal areas are always being swept and maintained to a high standard. Over the 28 days we met many families/couples who have been returning year after year and we will definately be back. 2 downsides I would comment on: The sheets were wearing a bit thin, although fresh and spotless The pool beds that were broken should be removed as there were plenty of good ones available and as they are stacked at night it would be easy to do. Thank you Caybeach Sun and Jet 2 for a great holiday

The hotel was as we expected for a 3 star accommodation. Many of the staff were most helpful and friendly with the exception of one lady on reception.We think that she may have had an issup with us as we had had prIor permission in writing to use a mobility scooter.When this arrived we were told that they weren't allowed on the complex.Panic struck but luckily the Jet 2 rep arrived and managed to sort the situation by compromise all round.We were allocated a space to keep the scooter in with the refuse bins which could be accessed from the front of the hotel.This was locked at 9.30 pm but if we needed to use the scooter after we could free wheel it through reception to our room only 2 rooms away from reception.We used taxis alot at night but when we needed to use the scooter,as many roads were closed due to a big marathon event in Playa Blanca ,we were told that it was not possible to push the scooter through the hotel reception! Yet again their promises weren't met.This meant that we had no safe place for our hired scooter.Jet 2 tried their hardest to resolve this but as it was only 2 days until our departure and we didn't want to ruin the last part of our holiday we booked another taxi.Unfortunately due to the road closures I had to walk alot further than I can with minimal pain.It was agony and had to suffer alot of pain for the remainder of our holiday.We returned the scooter to the hirers losing a days rental but at least it was safe. On the same day imagine our surprise when we saw a lady on a mobility scooter riding around the complex to check the facilities with a view to booking next year.She and her husband had been through reception and after explaining our situation they were disgusted and shocked . I give Jet 2 full marks for their involvement and they now have listed the hotel as not suitable for use of a mobility scooter.Their customers will not have to go through this same trauma. The location of the hotel is good with many restaurants not far away.Accommodation was good,maybe a bit dated but we weren't paying for 5 star luxury..The food was edible but always luke warm but a microwave was available for our use. Guests that we met who were self catering with no mobility issues really enjoyed their stay.