Festa Via Pontica

Overall i wouldn't give it a 4* and I wouldn't go back or recommend this hotel. Stayed at this hotel for 10night. It was defo long enough as this time of year is classed as 'low season' not much going on around the area. They were packing up the sun lounges on the beach when we arrived and before we left there was only a few left (2xsun lounges & umbrella cost 15lev). The water sports company on the beach have packed up and it was to hot to lay around the pool some days. The room! Looks really nice on arrival. We wasn't given clear instructions to where our room was and nobody to show us where it was. Alot of the rooms are newly refurbed. The fire alarm still had the cap over it from where it was fitted. The shower door seal was fittied wrong so when getting out the shower the floor would have a massive puddle. Fixing the seal it still didnt resovle the puddle problem. Other then that we had a good veiw. Main Restruant! The food was ok. Don't go to late for any meal as there wasn't much left and whatever was there you had to make do with. Before tucking into any meat check its cooked!!!! I went tuck into chicken that was completely raw!!! The BBQ restruant wouldn't recommended it especial if you have children!! The food that you was served you could get in the main restruant. Was very disappointed we left half way through the meal like most others. Pools! The small pool was good if you could get a sun lounge its quite by this pool. Apart from the 'fresh bar' that is next to this bar wasn't staffed at all. Within 5days of being there everything from that bar was unplugged and packed away. Apperantly because its 'low season' even though the poolside was always full. The main pool! Music loud, repetative. Wasp are a problem at this pool. You couldn't have any drink laying around otherwise you will be swamped! Keep your drinks covered or in a bottle. The pool bar provided snacks chips most of the time, it was ok but still loads of wasps around this area. Lobby area! The only bar that is open after 9pm is the lobby area. We queued for 20mins to get drinks! Before coming out the restraunt get your drinks from the bar in there! Part of the lobby's where people sit the lights were off for few nights we asked them to be switched on and the recpetionist didnt even know where the switch was to turn them on! So we just had to sit in the dark as he gave up looking. Maybe the hotel better when in 'high season'

I have been their guest before - this year the service was terrible. Food was bad, room and restaurant were dirty, there were food rests on the plates, cups and utensils, dead insects on the floor. The room have not been cleaned properly, there were food rests under the table when I checked in. The bathroom has not been cleaned properly, nNot even once was the toiled cleaned by the cleaning ladies! I have photos to prove my reviews.