Concorde Green Park Palace

Its very nice hotel. I like all on this hotell especially animation team Mimi zico sisco rico simo mira biboo and dj seri. It's very cool guys and girls. Such a great team !! I like it😀😀😀😀!!!! Our family love it

We stayed at the Kanta for many years. Sadly this is no longer an option for European tourists and so we thought we’d try the new Green Park. Last time we were in Kantaoui it was being built. The hotel is certainly an impressive structure. Sometimes there are funky smells, the usual holiday drains kind of smell and, less usual, a very strong smell of bleach in the restaurant. There are odd parts of the hotel. There doesn’t seem to be a staircase for guests. Only a fire escape so you end up having to use lifts all the time and some of the foyer areas on the lower floors feel like your in the bowels of the building, all a bit dimly lit. Our room was lovely and spotlessly clean. Towels varied. Sometimes big, sometimes small but hey ho. Now I can think of nothing worse than a hotel full of British tourists but actually this hotel attracts predominantly Russian, Czech, Hungarian, Lithuanian etc guests. Some are fine. Some really aren’t. Rude is what they are. So, if you are British consider is this is for you. If not, go next door to the Maharba Palace. I don’t know if it’s cultural but you also need to get up early if you want a sun bed at either the pool or the beach. Between 5 and 6am should do it. I kid you not! There are people wandering round from about 5am laying their gear out. Then you don’t see them until about 11am. Our first morning we tipped up at the beach at about 8.30am. No beds with brollies to be had! Not a one. And there were about five people sat out! Staff don’t want to know. In fact, they are on a nice little earner reserving beds for people. So be prepared. Take an alarm clock or tip big!! My main issue with this hotel is the staff. What a mixed bag. Some of them were fabulous. Literally, of a 5 star London hotel standard. Some of them simply shouldn’t be working in the service industry. Some are rude, offensive, obnoxious and spend all their time chatting up guests to meet up outside of work and drink vodka! Reception are pretty much ineffectual. There is a long walk up to the desk and they see you coming and have too long to prepare! The brilliant staff seem to have come from other hotels and be in their first season at this hotel. I don’t know about the awful ones. Goodness knows where they’ve sprung from. Not a charm school that’s for sure. Special mention to the young lad in charge or handing out towels. We had a stand up row. Picture I’ve attached shows the towels he gives you if you give him any back chat. So suck up!! As an aside, this hotel was full. Really full. I expect all the big hotels are. It’s high season after all. They’re also all inclusive. (And the AI here was very good, generous, no small beakers of anything, you ask for wine at dinner, you get a bottle). Result - the resort is on its arse. Desperately sad to see. Shops that had been there for years shut. Restaurants shut. I get why people on a budget don’t eat out or even go out but the impact on this once lovely bustling resort has been devastating. It is such a shame. I only hope the Tunisians cotton on and sort it.

I have just returned from a 10 day stay at this hotel and would certainly recommend it to anyone considering a trip to Port El Kantaoui. The hotel is well situated for a short walk to the port and nearby shops. The outstanding feature for us was the service provided in bars and restaurants. We cannot praise the staff enough, all were friendly, polite and professional, going out of their way to ensure we were looked after. Mourad is a gem of a waiter. Our room was spacious and immaculately clean with plenty of toiletries provided. The pool area too was immaculate and I have never been anywhere that has provided such supervision around the pool - a reassurance for parents. The animation team worked hard at providing a range of activities. The food was good and we found sufficient variety. Yes, pizza and spaghetti were on offer everyday - that suited a lot of children and young people.