Insotel Cala Mandia Resort & Spa

Just returned from a week at this lovely hotel with my family ( with kids 12 and 17) and I can’t really find anything to fault - the hotel itself is well put together, there’s plenty going on to keep anyone happy if your active or just want to chill out. The staff are the hotels greatest asset - all of whom were unfailing polite and engaging to both adults and children. The food was excellent and consistently of a high quality. I would gladly return here with or without children ; the adults only section is worth escaping to if you can. It’s a big complex and can get pretty busy in high season , however there’s enough space to disappear into a quieter corner and there’s two lovely beaches within 10 minutes easy walk from the hotel. My one suggestion would be that the hotel consider putting in place some smoke free areas in the bars? However, as ever when you travel there’s always the need to be flexible to other countries smoking etiquette.

Just returned from a lovely week at the Insotel Cala Mandia 11th-18th August. The place is spotlessly clean and has great amenities for the children as well as a more luxurious adults only section if you are lucky enough to snatch some relaxation time there. The accomodation (in b block) was nothing special and had a fully equipped kitchen which was a bit unnecessary in an all inclusive resort. Would have been better making it a third bedroom so our boys (12 and 10) didn't have to sleep in the lounge area. None the less it was perfectly adequate for our needs. The food was awesome. Both in the a la carte restaurants and the main buffet which we went in the most due to the amount of choice on offer. The staff obviously work extremely hard catering for so many and ensuring everything is always fresh and good quality. Considering it was high season sunbed availability wasn't too much of a problem. The kids splash area didn't open until 10.30am so no one could reserve sunbeds before this time and there always seemed to be enough in b block too at that time so no need to rush getting up and eating breakfast just to get your spot. Early-mid afternoon was the time most likely they would all be taken. We did a couple of trips a boat trip and one to Aqualand which was a great day out and was the kids highlight. Just be aware if you do the Aqualand trip through TUI Cala Mandia is the first pick up and last drop off so can make for quite a long day. A few things would stop me rating this a 5*. 1) The cocktails served in the main bars are out of a machine and really not great. Something I would not expect from a platinum hotel. Why they cannot be made fresh as they are in the adults only bar I don't know. Shame as I love a Pina Colada! 2) Having drinks served in glasses in the evening in block b for the entertainment would be nice, not just for the people who have dined there. In block A you can so why not in block B? 3) The very bizarre and only experience we had with the Inso Maxi club. We booked the tennis session on the Monday evening as my 10 year old son is a keen player but it was nothing short of shambolic. While advertised as a club for 7-12 year olds there were clearly children younger then this which made for too wide an age gap for there to be any enjoyment for the older ones. They were then made to play with squash racquets and because my son was able to play to a reasonable standard (not sure if it is just their sense of humour) they mocked him for missing the ball (which you would playing with full sized tennis balls and squash racquets!!!... More likely to break your wrist!. The staff running it didn't seem like they wanted to be there in fact one was more interested in flirting with a couple of teenage girls in swimsuits at the back of the court! My advice.. invest in the proper equipment and have staff that want to put some enthusiasm into it or don't run it! Those things aside overall this a fantastic hotel for families and would definitely recommend it. Even in high season it never seemed really over crowded.

We stayed at this hotel for a second time. We had 4 adults and 4 children (2 x 17 and 2 x 13) in our party! Brilliant time had by all. We stayed in Block B as it’s a bit quieter. There is no rush for a sunbed as always plenty. Loads to do in the day and good evening entertainment!! The Animation/Sports team make this the 5* experience!! They are fantastic!! Alessio, Michelle and Lorenzo are all great and def make you feel welcome and want you to join in! We did water aerobics every day with Leonie and she is brilliant!! Made the aerobics fun to join in and was always there smiling and happy to chat whenever she was around. Food is lovely - brilliant choice at every meal - massive selection! Named premium drinks - no local alcohol served. Rooms are good size and kept very clean. Would def recommend this hotel and will def put it on the list of one to return to again!!