Mediterraneo Bay

the management and staff are one of the most friendly we have found in the 65 hotels we have visited the food was great the room was very clean as was the hotel the only thing we found short was the night entertainment over all 10 for the hotel

This hotel is a friendly clean family hotel! We had a great week here with my husband and 6 months baby! Clean large pools, plenty of room even during high season. Hotel has a great location just by the beach! Free parking on the streets around the hotel was available. On the buffet they have some vegetarian options but the vegan options has room for improvement. Plus was the Soy milk in the breakfast!

We visited this hotel on a family holiday in September 2019. There were six adults and three children all under the age of three. The hotel was kept in a really good condition the cleaners were always around the grounds making sure everything was kept clean. The location is great too, you can walk along the promenade and get to shops, bars and restaurants in about 15 mins. Which was great when we wanted to get the kids to sleep in the day by taking them for a walk. The hotel itself has plenty of bars for all inclusive customers to get drinks from, all in short distances from the pool. Plenty of drinks choices both local and premium. We stuck to local as we were all inclusive. The rooms were modern and kept clean, we have a suite and it gave us a lot of room, we also had the benefit of having a room which opened up to the pool too, so we could jump straight in and head over to the main pool. The pool was one of the best bits about the hotel its huge and takes up most of the location. The kids loved being able to splash around themselves on the slides. There were plenty of sun beds, but as per most holidays these were ‘reserved’ by eager guests in the morning, but if you were up early like our family was there shouldn’t be an issue getting one close to the pool. The food choices were a bit of a let down unless you booked into 1 of the 3 speciality restaurants. The all inclusive choices didn’t really vary too much. There were the standard chicken, fish and meat dishes but these were the same every night we were there. The food was to a good standard, it was just a shame it wasn’t changed much in the week we were there. One benefit of having a suite was that we could have breakfast away from the buffet and eat in the dedicated separate restaurant which worked so much better with the kids. Another slight let down was the language barrier with some of the staff members, appreciate we are abroad and can’t expect everyone to speak English. However some members of staff were quite rude in dismissing some of requests both in the bar and restaurants. Simply just shaking their heads and not offering any options on speaking to someone who could help. It was tough when we were trying to get food for the children who were restless. We did mention this to the reception staff who were going to speak to the relevant management teams. As other people have mentioned, the location of the entertainment is far from ideal both with children and in general in terms of space. The set up is overlooking the pool area with limited seating. There were a lot of kids running around, and there was no barrier to the edge of the pool, so a risk to them falling in. The entertainment itself was good and plenty of different shows, just a shame they don’t do it in a different area in the hotel. Overall the hotel is great for a family holiday. One thing that would make it even better would be a children’s playground away from the pool to allow the kids to blow off some steam in the afternoons / evenings. We noticed the large hotel next door had this and think it would have been a good addition. We would definitely recommend this place and would return as it gave us what we needed for a group holiday.