H10 Delfin

Having stayed in two wonderful H10 hotels in Gran Canaria and Estepona, my wife and I booked a week half-board in this hotel in September 2019. The hotel is very well located near the main pedestrian street and a few minutes walk from the beach. The pool and grounds and bar are quite good but the most disappointing aspect is the food in the restaurant. The restaurant is buffet style for dinner and breakfast but the quality of the food is well below the quality of the other H10 restaurants that we have stayed in. For example the juice in the morning is from a machine and is either too sweet or too watery!! There appears to be a good selection of fruit at breakfast but any that we tried was not ripe and edible. Normally there is sliced fruit like oranges, grapefruit and pineapple an in this case there was no sliced oranges (no oranges in spain???), and a lot of the time the sliced pineapple and melon was of poor quality. In relation to cooked food there was usually only one chef on duty cooking eggs and pancakes and omelettes and he was unable to keep up with the demand and as a result people were left standing waiting . At dinner the lack of staff was very obvious. Again in relation to the chef, there was usually one cooking fish and meat and dealing with the joint of the day and people were left queueing and waiting again. The dining room staff that were there worked extremely hard but there was not enough of them and trying to order a drink took ages because again there was usually only one or two staff taking drink orders and they were working flat out. Perhaps some of the other H10 hotels in Salou were better but we certainly will not be returning to this one.

There was five of us all women the hotel was really great it was a bonus adults only could not find any faults the food was good room's were very clean and the staff were very helpful. We arrived on the 4th October till the 7th and the weather was wonderful had great day at portaventura. Already thinking of booking H10 Delfin for next year with all the girls.

This hotel could easily be THE best in Salou. Without doubt the cleanest hotel I’ve ever stayed in. Situation is perfect being only 3 minutes from shopping area & 5 minutes from seafront. Vast choice of food at all mealtimes. Excellent pools and sunbathing area including the rooftop plunge pool. So why the hell do they insist on charging extra to use the fridge in the room ?? Management should rethink this petty rule if they’re serious about making guests feel welcome. Also the only other negative point I’d make is that restaurant staff would usually take so long before they asked me to place a drinks order in the evening that i was often already finishing my main course and didn’t need a bottle of wine to go with my desert ! Overall this is a very good hotel and I hope to return soon (but i certainly won’t be paying extra to plug the fridge in ! )