This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2016.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 560 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities ► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
Suite with Balcony or Terrace
These suites have space for 4 with twin or double bed, plus a sofa-bed for 2 in the lounge. They include satellite TV, Wi-Fi and air-con, plus a balcony or terrace.
Twin Room with Garden View and Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Ms Clare Roberts
Returned to Helena park hotel sunny beach for 2nd time as always great staff,great room,great food as I am a fussy eater but always something I could eat. Weather was lovely too .Will be returning next year nothing to too much trouble for staff at hotel rooms cleaned everyday reception & restaurant staff so friendly everyone connected to hotel was lovely. Animation team great especially Rado ,George & Leah shame they didn't do fireball more only once a day. Pool little cold but ok when got in .Overall brilliant holiday once again Thank you to all at Helena Park Hotel see you all next year xxxcMore
would i return !!
visited 15-30th September will just write about good and bad points excellent polite helpful staff . great free wi fi free safe great tea coffee tray ,large kettle ,brought milk from supermarket opposite kept in the fridge lovely white bedding and towels food great ,good variety ,lovely pizzas very clean and well kept gardens wine fantastic ,we drank red white rose and sparkling Bulgarian wine very good and lager restaurant 2 sittings 6pm to 7.30pm 8pm to 9.30pm we chose 2nd sitting ,all food completely fresh ,none left from 1st sitting we was given table first night ,but did not like position so 2nd night asked to change no problem moved us to quieter table plenty free sun beds on beach well lastly and this is the only reason we would not return and would like to see different areas of Bulgaria is that we don't like beach and the pool area is very small ,so the sun beds are so close together not much room to move them and had to be down early to get one last week of season and weather bad they removed a lot so on rare occasion when sun was out plenty of room also if thinking of going to Bulgaria do not go last week of September ,we was last flight home to Gatwick and last 4 days every thing shops etc was closing but in all great hotel and staffMore
First ever package holiday.....
We arrived at about midnight and the reception staff were friendly and welcoming and explained everything we needed to know (meal times, where to get free bottles of water, mini-bar would have free drinks but once all gone a request to be refilled would be charged etc...) and even asked how many wi-fi codes we needed (and supplied there and then). Unfortunately we were not offered any food and as we had travelled for most of the day to get there it would have been nice to have just a nibble on something (who knew that an all inclusive package would mean having to pay for food on the plane (not me!!!)). Room on first inspection was clean, well presented and a good size. In the morning our opinion didn't change, and as it was day we could see the sea view we paid for. Another unfortunately though is how we woke up. An Italian family in the next room got up early and started screaming at each other almost immediately, then the children would cry and the adults would scream even more. This happened every time they went to their room and would be early morning and late at night. So be warned, the walls here are paper thin and if you have neighbours that like to be vocal you won't get much sleep. But on to better things. The food is good, different roasted meat, soup, cakes and local dishes every night. We were only there for 7 nights but didn't see a repetition of the mains (side dishes yes but not mains).Food was all freshly prepared with local ingredients. Breakfast was good, a previous review says it's a shame the eggs aren't fresh or hot. You can ask for (and I did) and receive fresh hot poached eggs. There is a chef cooking eggs for pretty much the whole of the breakfast serving so he is happy to oblige. We didn't do lunch in the main room at all but did go to the poolside venue where they had a snacky lunch laid on, and I have to say, I hate pizza, but their wood fired pizza is lush! The staff were, for the most part, friendly and keen to help. The drinks are. Well, the spirits are local and some are a little rough around the edges. But I did not see any other nationalities receiving "top shelf" alcohol that we Brits were not allowed to have. Everyone was served from the same bottles and the same pumps. But maybe because it was end of season it wasn't such a big deal? The Animation team were respectful of my declaration not to be dragged into any of their shenanigans, we chatted with a couple of them every now and again and people did enjoy them but it's not my thing, so top marks for them leaving me alone! But back to the room. The Italians left after 2 days (Huzzah!) but the Russians moved in, and this seemed to be 3 men who thought that giggling like schoolgirls and talking at top volume until 3am was a great thing to do. Even better was to book a wake up call for 6am every morning but to be too out of it to pick up the phone to stop the damned thing. So again. Walls are thin, you'll hear everything and your sleep may suffer! I will caveat this though, on the coach home a couple we talked to said their room was so quiet they thought they had no neighbours at all. So it may be (un)luck of the draw. Thomson Excursions - Oh my God do the VIP Catamaran! The boat is large so don't worry about the amount of people getting on the bus, it won't get crowded, but if you want to see dolphins surfing the bow wave make sure you get a seat on the nets at the front of the boat straight away as the people that do end up there will not get out of the way so everyone else gets a look! Snorkelling in the bay was great, when we were there the place was awash with jellyfish and the clear water made the view really good, also it's not that deep in places and there are shelves to rest on if you're not a confident swimmer. Do not, whatever you do, pay to go on the "Nessebar Discovery" trip. I'll sum it up for you "this is an old church that had an idol stolen, it's back now. This is a church that is old and you can go in but we won't and oh, the Ottomans were bad. This is another church that is old and pretty." We discovered nothing about Nessebar and it was a complete waste of money. Much better to take a water taxi (10 Lev per person each way) and discover it yourself. We had done this the previous day but thought the tour would tell us something about the history of the place, but nothing. Oh and the time of the return coach changed so we had way too much "free to exlore" time and it was late. And it was hoofing down with rain!!! Would we return? I think we would. Maybe not next year, or the year after, but the hotel was far enough from the central lout strip of Sunny Beach to make it a nice quiet place to holiday. Everything was really clean, the hotel was spotless and the pools were treated daily. On the rainy days we were able to use the indoor pool at Helena Sands which made up for the lack of beach time (and the awful weather we had for the last few days). Overall we thought the hotel was good and we enjoyed our stay.More
Stephen B, 186342
Was very inmpressed with hotel .nothing was too much trouble.the rooms were amazing.bed so comfortable.full mini bar for our own use.no english progs on tv except the news veiw wasnt good.beer barrels and empty crates.and if we could move but was told 25 lev a day to changr rooms.More
Stayed at the 5* hotel very grand if a little dated.... fab room with views over pool and sea.... breakfast vast, a shame eggs are not good fresh and hot.... did not have anything else in hotel.... Swimming pool freezing ,such a shame because it looks so good ... Would stay again ... great location . More
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Items marked with * incur extra charges which are payable locally