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Reviews
Tripadvisor Traveller RatingBased on 1387 Reviews
Traveller ReviewsRanked #37 of 143 hotels in Toronto
Traveller Rating
Excellent
524
Very Good
421
Average
203
Poor
120
Terrible
119
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Bridie V said...
Great stay at the Pantages!
Travelled on 07/2024
Great service knowledge and attitude towards us on our trip to Toronto. Our stay at the Pantages was fantastic and everything we needed including advice and trip bookings were no trouble for Pella and other staff. Great stay at a clean tidy and welcoming hotel....
shellywD8731YS said...
great
Travelled on 07/2024
we have stayed at this hotel many times...staff is amazing. large clean rooms. location is unbeatable. would recommend over and over.
theatres close by. great restaurants....eaton centre just around the corner. no parking...however, if you come into town bybus/train, $10 cab ride....
Martha H said...
Pella is the P in Pantages
Travelled on 07/2024
I stayed while my partner had surgery at St. Mike's. Pella at the front desk went above and beyond for me. She helped me manage an unpredictable hospital discharge date, parking challenges and major thunderstorms! She did all of this professionally, but with kindness and compassion. Thank you Pella, I would stay again because of you!...
Free F said...
Pleasant stay at Pantages Hotel
Travelled on 07/2024
My sister and I had a very pleasant stay at Pantages Hotel. The hotel staff, especially Diane and Paul, were helpful, friendly and attentive. Checking in and out was a breeze. We appreciate the excellent customer service. The room was clean and spacious and the beds were very comfortable. It was conveniently located and was near places we meant to visit. Would definitely stay here again....
Vamos2015 said...
A gem in the heart of Toronto.
Travelled on 07/2024
This place is a gem! We stayed in a Queen suite. The attached kitchen had everything we needed, and we could have had cookware had we requested it. The pull-out couch was a godsend for an unexpected guest, and bedding was already available in the closet. Really well located and such friendly staff. A particular shout out to Sindar at reception and the bar staff. First rate food too. Sure, its a boutique hotel, so do...
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