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Reviews
Tripadvisor Traveller RatingBased on 338 Reviews
Traveller ReviewsRanked #15 of 170 hotels in Toronto
Traveller Rating
Excellent
265
Very Good
46
Average
8
Poor
3
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
cynthia539 said...
Excellent Hotel!
Travelled on 04/2026
We always love staying at the Hotel Riu. They have great staff and an awesome breakfast! Thank you to the staff at this hotel for making our stay memorable. ...
Ruth W said...
Birthday Treat
Travelled on 04/2026
Service was very good. The staff were very nice, friendly and helpful. Rooms were clean and modern. The location was good....
BNguerrero said...
Nice hotel - few things I would change
Travelled on 04/2026
Overall the hotel was really nice and I really enjoyed the breakfast at the restaurant on the 2nd floor. Things I struggled with- the beds were like incredibly light. Like you bumped into it and the whole bed moved, found that weird. Im not sure it impacted my sleep at all but just found it odd. Secondly in the bathroom the sink was the Whole thing, as a women I have makeup and belongings I want to out on a counter...
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O7652NOmarisad said...
Great stay great location
Travelled on 04/2026
Spent one overnight at this location. The staff was fabulous. Location felt safe, walking distance from Union station and close to the theatre. Breakfast was included, had lots of options, was delicious and the service was wonderful. Room was a bit small but was clean and had everything we needed. Will definitely stay again....
valdes993 said...
Excellent hotel for an excellent trip
Travelled on 04/2026
Hôtel was very clean, staff was professional and the breakfast was delicious. I recommand it for your stay in Toronto!...