Riu Costa del Sol

Unless you found a deal around 50 Euro per person per night, do not go. it is really low quality 3 star hotel, not worth the money. I am staying at the moment in room 1618 on an all inclusive rate. The room is sold as a Junior suite at 215 euro per night for 2 adults. apart from an amazing view and balcony, it's an ordinary room, just slightly larger. However on arrival many things needed to be fixed. USB sockets, TV remote, ceiling fan, toilet and shower ventilation fans, A/C control, they all did not work. That is a very poor state of maintenance. We appreciate that this is a very large hotel, which need lots of work and planing to run smoothly. But management just not up to the task. We checked in at 5PM and although only a group of 3 person in front of us , we waited over 20 min. only to be shouted by the clerk as we drank water from your bottles, and lower our masks. FOOD: The main restaurant is a busy feeding factory like a school canteen , lots of choice but very low quality. However nice vegetarian selection. Better visit the smaller restaurants, for quieter and more elegant setting. Entertainment and activities: Very limited and poor, blaming covid 19 as the culprit, not the hotel stringent measures. COVID 19: measures are efficient but no staff disinfecting door knobs, hand rail, chairs back , lift bottons and all serving utensils in the restaurants. Not logical in many cases. ROOMS: Are on the small side but freshly decorated, No bathroom amenities or hotel directory (blame covid 19 I suppose) STAFF: Most personal are friendly and polite however english is not easily spoken. POOL: Slippery flooring around the pool, very dangerous. Towel both is frequently closed or run out of towels. Big problem is that customers are allowed to reserve pool chairs, so guests sneak in early at 8am put their towels and come back much later. Beach just across the road but hotel do not have any beach facilities We will never come back and will think twice before booking any RIU property in the future.

We were send here as we originally booked the Riu Nautilus, but it remained closed due to COVID. The hotel itself is well maintained and looks recently renovated. The front office staff was nice and welcoming, the multiple pools offer plenty of singers and easy access to drinks. As we hadn’t originally booked an all-inclusive hotel, but we were content with the drinks offering. The rooms were very spacious and well maintained and cleaned. However, the quality of the food was horrendous. Whether it was because of the COVID situation or this is there regular standard I do not know, but the food was bad. Basically everyday was the same food, either cold, overcooked or stale. The breakfast offering was good but lunch and dinner a disgrace.

Wonderful hotel with wonderful staff. The cleanliness and attention to detail in respect of Covid was second to none. I felt much safer here than in my own home country. Everything including Sun beds were wiped down after each use. The food could not be faulted. And all of the staff were so welcoming and friendly. I would come back tomorrow.