Aqua Bay Hotel

special thanks to the professional Mrs. Anna, delicious food, excellent service, I recommend it with a clear conscience. All types of cuisine, beautiful location hotel, greetings to the perfect service

We have just returned from a great stay at the Aqua Bay hotel. Our room and the hotel grounds were very modern and clean. There are 7 pools and of course the waterpark so we never struggled to get loungers in the morning and the pools never got too busy. We had free aircon and safe in the room- I couldn’t fit my iPad in the safe but I didn’t feel worried about leaving it out. There is wifi throughout the hotel- it’s not the best but it works. You also get tokens for pool towels when you check in. The maid did only come in and clean the room once during the week due to Covid (we were told this when we arrived) but we didn’t see this as a problem like the person in an earlier review did! We just kept the room tidy and it was fine... The food and drinks at the hotel are good, the buffet selection is quite small in comparison to others we’ve been to (tsilivi admiral) but the hotel isn’t as big. You can also visit 2 restaurants within the all inclusive, we didn’t get a chance but heard others saying they were good. We went to the “party” at the waterpark when it was on but I wouldn’t recommend as the queues were huge and the layout wasn’t very efficient for seeing all the food. The food at the hotel is no longer self service due to Covid- you have to go around the buffet and tell the waiters what you want and they take your plate around putting food on it. It is awkward at first but you get used to it- I think the only real problem was them giving us much bigger portions than we wanted even when we said just a small bit! But it must be hard work for them so no big deal. You also find the usual guests that pretend they are looking at the buffet and cut in the queue or also stand so close that they are touching you when you are supposed to distance...obviously not the hotel’s fault just rude people. The snacks during the day are good too but these are also very large portions! The staff are all lovely and very hard working (and have to wear masks in that heat!)- well done to all and particularly Aggelos who always made us laugh and had the best playlists. The location of the hotel is good- probably a 5 minute walk to the beach (if you know the shortcuts!) and a short walk to the shops and restaurants in Tsilivi. You are supposed to wear masks in all of the shops- the owners will say you don’t have to to get you in but if you are caught by the police you will be fined so it’s worth wearing them. You don’t have to wear them in and around the hotel though. Other than the buffet and wearing masks in shops and for travelling- the holiday was very normal and we wouldn’t hesitate to return to this hotel.

Hotel has very good facilities. The buffet restaurants are busy and there is no self service due to Covid but the staff are generally very good and make sure you get everything you want. Dave, the Cocktail Bar English barman works incredibly hard serving drinks to hundreds of customers all day everyday. All in all, blue skies, sunshine and hard working people making your holiday that bit better. I would not hesitate in recommending Aqua Bay Hotel.