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Reviews
Tripadvisor Traveller RatingBased on 66 Reviews
Traveller ReviewsRanked #96 of 521 Specialty lodging in Amsterdam
Traveller Rating
Excellent
26
Very Good
18
Average
6
Poor
5
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
justin c said...
Great place greater value
Travelled on 03/2026
The location is close to transportation and very quit and comfortable. Great value and while I read about the issue of theft, we did not experience any and felt safe....
Ally W said...
Terribly managed with poor communication!
Travelled on 04/2026
The check-in process was incredibly disorganized and frustrating from the start. I received an email instructing us to meet at the Canal Suites at address 818. After taking an Uber from the airport, we arrived late at night in the freezing cold and darkonly to find no one there. We knocked on multiple doors with no response.
When I called the number in the confirmation email, I was told we first needed to go to a s...
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melankeb said...
Very bad cuatomer sevice treat foreigners with disdain .their staff are theives and the management would not help us
Travelled on 12/2025
Had our valuables stolen from our room by the hotel staff after five days of arguing with hotel management they refused to help us recoup our stolen items Watches phone jwwlery wedding rings everything of value . So disgusted with hotel managent and their handling of this matter .would never recommmed this hotel .to have our calubke items arolen by hotel staff is so heartwrenching devastating like we were violated...
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sheepy1970 said...
Rather spectacular Amsterdam is a beautiful vibrant city
Travelled on 12/2025
Great location, clean spacious apartment with good ammenities. Easy access to the Metro and vibrant Amsterdam city attractions....
Road56498056497 said...
Want your things stolen?
Travelled on 12/2025
The staff will steal your stuff. Dont stay here. Great location but find somewhere else to stay if you dont want someone breaking and entering. Sorry to say. And they will not care to help you or reimburse you. You will need to call the cops and get lawyers involved. Save your time and money....