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Reviews
Tripadvisor Traveller RatingBased on 1245 Reviews
Traveller ReviewsRanked #212 of 422 hotels in Amsterdam
Traveller Rating
Excellent
396
Very Good
446
Average
217
Poor
96
Terrible
90
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Resort01434312519 said...
Poor service
Travelled on 03/2024
The Restaurant is lovely every open and very bright, but the service is so slow my partner and I came in sat down, someone came over straightaway and took our drink order and our food order witch was great, our starters come out fine, thats where things went wrong, from getting our starters we waited over 30 minutes, for our mains when other tables that had come in after us had got their mains, when we asked where ...
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travellinganthonyt said...
Rude at de Roode
Travelled on 03/2024
We received not the room as advertised as it faced the city but opposite of picture above a McDonalds and Burger King. Room was dirty with hair in the bed and a dirty towel. Lovely front desk lady moved us immediately and apologized she was fantastic. We booked one night and were coming back on the weekend for another 3 nights.
The front desk lady asked us to speak with the manager after walking around. The manager...
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Philip B said...
Restaurant that is exceptional
Travelled on 02/2024
Staff attentive, busy but service was excellent and the food turn around was exceptionally quick.
Excellent atmosphere that caters for all ages, with families and couples spent
Worth a stop for lunch. The roasted goats cheese salad with honey and walnuts was exceptional....
Hakon V said...
3 day trip to Amsterdam.
Travelled on 02/2024
Let's start this review on a positive note, the hotel is in the city centre and all tourist attractions are within walking distance also the restaurants, stores ect.The lobby and the restaurant are nice and staff nice and polite.The room i got was small but I can't say it was uncomfortable. The rooms could use a makeover cleaning could be more thorough, and the shower head could use an update.
However, the worst pa...
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Carltona said...
Thank You So Much
Travelled on 01/2024
I'll have to spin this out a little to make the 200 character minimum limit. Basically I was in Amsterdam and my phone fell out of my pocket just around the corner from the hotel. Some kind soul who remains anonymous found it and handed it in to this hotel. The member of staff who was on duty noticed the help message which we'd sent to it. He phoned my daughter back in the UK who was then able to phone my wife and te...
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