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Reviews
Tripadvisor Traveller RatingBased on 678 Reviews
Traveller ReviewsRanked #188 of 430 hotels in Amsterdam
Traveller Rating
Excellent
241
Very Good
282
Average
97
Poor
33
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Darren R said...
Avoid this hotel
Travelled on 11/2025
My family of four have just spent 2 nights here the staff are rude and the room was nothing like the room we booked from the pictures on the website we booked with. The room was dirty with hair in the bed sheets, stained pillows, floors were filthy. Bathroom was awful the floor was falling through and there was no room to move in the bathroom. The pictures make the hotel rooms look bigger than they are and the hotel...
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stellatravel2025 said...
Extremely unpleasant and misleading experience do not book this hotel
Travelled on 07/2025
Our stay at this hotel in Amsterdam was one of the most unpleasant and unsanitary hotel experiences weve ever had. The photos on the website do not reflect reality at all. Everything looked completely different both the room and the hotel itself were in terrible condition.
Already in the hallways, we were met with trash, old furniture, and worn-out carpets it felt more like a recycling station than a hotel. Our...
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Compound V said...
They like to rip customers off
Travelled on 12/2024
Got robbed paid for 2 rooms they only gave us 1 and refused to give another when we had all the right paperwork complained over email and they have just completely ignored me so I would not recommend this hotel due to they like to rip their customers off...
AlbertMIA said...
Good option for a stay in Amsterdam
Travelled on 10/2024
My stay at the hotel was generally good, and I dont have many negatives to mention about it. The biggest and most annoying issue was an unexpected extra charge created by Agoda, the website I used to make my reservation. Unfortunately, this issue was not resolved by the hotels front desk staff. Heres what happened: I made a 4-night reservation for EUR 367.82, plus taxes and fees of EUR 33.11, making the total char...
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Charlie H said...
RUN AWAY AND NEVER RETURNNNNNN
Travelled on 09/2024
It was terrible!! The photos are not reflective of the facilities, the rooms were not very clean, each day we noticed they would not change our sheets but just make the beds, they would empty the bin but not take down used empty coffee cups, the hot water was barely hot, all the staff except for one, she was an Asian lady I cant remember her name but they was so rude, like the didnt want tourists there, but just ov...
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