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Reviews
Tripadvisor Traveller RatingBased on 172 Reviews
Traveller ReviewsRanked #131 of 427 B&Bs / Inns in Amsterdam
Traveller Rating
Excellent
38
Very Good
71
Average
33
Poor
10
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Pammi K said...
Don't stay at the Joyless Hotel.
Travelled on 11/2025
Terrible place, with unhelpful staff. Surely the fundamental idea with hospitality jobs is to ensure your guests feel happy?
No concessions here, and staff attitudes are very grudging and mean-spirited. Our air con was not working, also the shower leaked and the bedroom light was flickering. We asked politely to be moved to a better room. No, they said. Or alternatively yes, we will move you, but there's an extra c...
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Agnes B said...
They have the worst customer service
Travelled on 10/2025
I am writing to express my deep disappointment and frustration regarding your hotels refusal to cancel my reservation scheduled for 25 October.
Shortly before my intended check-in date, I experienced a sudden medical emergencywhich required immediate medical attention and made it impossible for me to travel. I contacted your hotel directly as soon as I received this devastating diagnosis, explaining the situation ...
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ShazzyDee63 said...
At risk and not comfortable
Travelled on 08/2025
Upon arriving the lifts were not working and I have a disability so could barely manage up the steps. The water was not going down on the shower so the bathroom was flooded . I told the receptionist the day that se checking in around 10 pm and he did not arrange to have it cleaned up . This left 3 of us at risk of falling as the floor was wet,
The room was freezing cold and we had to get him to come and adjust the ...
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popote a said...
Good value of Money
Travelled on 06/2024
The hotel is very reasonably priced and just a two-minute walk from the metro station. It was really easy to get from the airport to the hotel - just one train and one metro ride. There are limited dining options close by, but if you take a short one-stop metro ride, you'll find yourself in the arena district with countless choices. The staff is very helpful, the rooms are nice (not spotless but definitely not the wo...
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ranjith r said...
Horrible experience, don't go to this hotel.
Travelled on 05/2024
There were multiple problems with the room and services.
1) There was a strong musty smell in the room allocated to us & the hotel did not have any other room tonight
2) The TV channels were not displaying properly
3) There was no minibar as mentioned
4) The wifi did not work
5) The safe deposit locker was already locked.
6) In place of some electric plug outlets there were foil paper coverings
I recorded videos ...
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