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Reviews
Tripadvisor Traveller RatingBased on 2258 Reviews
Traveller ReviewsRanked #147 of 434 hotels in Amsterdam
Traveller Rating
Excellent
694
Very Good
828
Average
465
Poor
164
Terrible
108
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveler521291 said...
Exceptional Service!!!!
Travelled on 04/2026
The service was exceptional, from the moment we checked in until checkout. The General Manager and his staff were very attentive to all our needs. The location was perfect close enough to all the attractions but nestled in a quaint area. Rooms were good size and very clean . Though the price were slightly higher because our stay was during the peak time for tourist , the exceptional service made it all worth it....
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James S said...
Amazing hotel and the best staff.
Travelled on 05/2026
I recently stayed at Lancaster hotel with my partner, and it was the perfect stay. The hotel is lovely and modern and exceptionally clean. The staff in the hotel goes above and beyond. Special shoutout to Jeremy and Nicholas....
weblakefun said...
This is not a boutique hotel
Travelled on 04/2026
Stayed here in April. The hotel is in a good location and the room was clean. I am an experienced traveler. I stayed at other Leonardo hotels in France and had amazing experiences. That is why I selected this one. No mention of elevator to my room. Or assistance with navigating the narrow stairs with luggage. The hotel had No working television when we stayed there. The front desk said its been down for a few...
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Angela B said...
Amazing and beautiful
Travelled on 03/2026
Hi Damien nd staff just like to say thank you all of you making our holiday amazing nd your hotel is amazing nd from the time arrival we had lovely greeting from Jeremy nd your place is spotless we have no hesitation in recommending it to other people best of luck from Angela nd colm room 251 couple from Dublin ireland x...
Paul T said...
Lovely Hotel
Travelled on 03/2026
An issue on arrival with one room not matching our booking but resolved quickly, without fuss and with a free upgrade of room, couldn't have asked for more. Rooms nice, clean and the shower was superb . Thanks for a great stay....