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Reviews
Tripadvisor Traveller RatingBased on 324 Reviews
Traveller ReviewsRanked #208 of 433 hotels in Amsterdam
Traveller Rating
Excellent
150
Very Good
65
Average
40
Poor
29
Terrible
40
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
John D said...
Nice location horrible management
Travelled on 03/2026
Nice location. Horrible management.keep locking us out of our room even when we paid what they wanted in advance. Management apologized saying many people skip out without paying. Cant recommend....
zasiura said...
Great stay at the Leonardo
Travelled on 03/2026
Stayed for 3 nights. chose the hotel as it was same group to the hotel we stayed in Krakow. Hotel just yards away from the Rijksmuseum, blue boat canal cruises and fairly close to other attractions and restaurants.
We emailed in advance saying we were celebrating a 60th birthday. To our surprise the room had balloons, a birthday card from the staff, bottle of prosecco and sweets.
Reception staff really helpful and f...
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Tracey G said...
Adequate Hotel
Travelled on 03/2026
Comfortable Hotel and excellent location. On arrival we had to change our room within the first hour as the safe didnt work, and the bathroom didnt lock as the handle was loose. The first room was comfortable with a desk and comfortable chair but the second room only had a sofa bed. As we paid for a deluxe room, it wasnt.
The rooms are very small and although the bathrooms are lovely they are tiny, if you are a la...
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josephzebley said...
Adequate but small rooms
Travelled on 03/2026
Interesting experience. To enter the Hotel one must climb a flight of stairs - with luggage. Reception staff is pleasant and efficient.
The room we had for two adults was less say tiny Had to be very careful not to bang into a sharp corner.
Bathroom again tiny. One hits the T P roll with ones arm and shoulder when sitting.
No washcloths. Minimal towels. Soap dispenser hard to use. No USB ports.
Thank goodness...
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SladkbMagi said...
Awful experience
Travelled on 02/2026
Absolutely appalling experience from start to finish.
We called the hotel a couple of weeks before our booking to try and amend it, and the operator we spoke to was extremely rude and dismissive. There was no willingness to help, no professionalism whatsoever, just attitude.
A few days before our booking, we tried calling again to cancel since amending was apparently impossible. This time, no one even bothered to a...
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