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Reviews
Tripadvisor Traveller RatingBased on 2314 Reviews
Traveller ReviewsRanked #235 of 430 hotels in Amsterdam
Traveller Rating
Excellent
427
Very Good
956
Average
526
Poor
221
Terrible
184
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Jack H said...
Worst Hotel I've Ever Stayed in.
Travelled on 12/2025
Worst hotel I've ever stayed in. Staff threatened and verbally abused me for smoking OUTSIDE the building. When I made a complaint, the person in charge of complaints Angela Motzo lied through her teeth. Claiming I verbally abused the staff and threatened them. I suffer from autism and anxiety, neither of these are things I've ever done. I asked them to check the cctv image to prove my innocence and find the staff me...
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Seaside39289283076 said...
Review of room
Travelled on 09/2025
Very nice hotel and great location to get into the city centre, would definitely recommend for a short stay. The only issue we had was that the tv would not work but other than that we had a great stay...
RobM7812 said...
Pleasant out of city centre Hotel
Travelled on 09/2025
Chose hotel as a cheaper out of the centre option on a week that prices seemed very high in the city. Room was clean, bathroom looked to have been recently decorated and the bed was very comfortable. As I left all the beds were being replaced. One drawback is the location which I understood when booking and although not central the hotel is well served by the No 7 tram and the nearest metro is about 10 minutes walk. ...
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A B said...
Far from city centre
Travelled on 08/2025
The customer service at this hotel was good. We had some issues with our TV remote not working and it was fixed immediately. Reception were also knowledgeable about the area and answered the queries we had. The room was a good size and the pillows and bed were comfortable. However, I would avoid this hotel in future as it was very far away from the city centre and the public transport wasn't great. It would have been...
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Fernando M said...
Room extra hot no solution from hotel AC not working.
Travelled on 06/2025
Hello
I have contacted reception multiple times to get my AC fixed. I booked just one night. My son and I got no sleep last night because we were traveling. I was looking forward to get some rest today before heading out tomorrow on another trip. We have been sweating all afternoon. I was told that they were going to reset the AC. Nothing changed. I called back and they said there is an issue, but no one had the cour...
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