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Reviews
Tripadvisor Traveller RatingBased on 1835 Reviews
Traveller ReviewsRanked #5 of 62 hotels in Bilbao
Traveller Rating
Excellent
1026
Very Good
613
Average
150
Poor
30
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ballymitty said...
Bilbao Trip.
Travelled on 04/2026
Rooms excellent. Location perfect.
Staff friendly, very helpful.
Across from Guggenheim Museum.
Short distance from town centre.
Beautiful walking area close by.
Would certainly book again and recommend to friends....
T02 said...
Great hotel in Bilbao
Travelled on 04/2026
Great location to explore Bilbao, practically next door to Guggenheim museum. Staff is helpful and room was more than adequate for the four nights we stayed in Bilbao. Recommend this hotel to anyone planning to visit the Basque Country....
CNA234 said...
Wonderful hotel for Bilbao stay
Travelled on 03/2026
This is a wonderful hotel. We thoroughly appreciated the extensive breakfast offerings, our well-appointed room, the convent location and attentive staff. The hotel is beautifully furnished, feels luxurious and our room had a great view of the Guggenheim. Highly recommended!!...
debbie m said...
we were there to see our daughter that is living in Bilbao
Travelled on 02/2026
the hotel is beautiful and clean, the rooms are a good size and bed is comfortable. the staff is very friendly and the front desk remembered who we were. Breakfast was delicious and had a good variety of foods to chose from. hotel is in a great location...
annb470 said...
Bilbao foodie heaven and arty Guggenheim
Travelled on 02/2026
A comfortable hotel room upgrade from a standard room. We were at the back of the hotel so no view of the Guggenheim. You only need to walk out to see it :-). Reasonably located and most things within walking distance. Trips pick up opposite hotel too (slightly hampered by road works at the roundabout)....