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Reviews
Tripadvisor Traveller RatingBased on 458 Reviews
Traveller ReviewsRanked #28 of 62 hotels in Bilbao
Traveller Rating
Excellent
120
Very Good
194
Average
96
Poor
34
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
claudiapisati said...
Bad experience
Travelled on 09/2025
Hotel was poor and rooms were very small! 200 euro per night without breakfast are definitely too much...
wrproctor said...
Short Bilbao stay
Travelled on 09/2025
Good location in Deusto area of Bilbao, convenient for Guggenheim, pleasant staff and clean rooms. Could have perhaps done with a small fridge but was glad of a (free) safe and plenty of wardrobe room. Bath/shower enclosure a bit awkward and shower slightly ropey. Good free wifi. No tea/coffee facilities in rooms. ...
alicetamborini said...
Great experience
Travelled on 09/2025
I really loved staying at this hotel. All the staff were very nice and friendly. I will be back again for more!...
8borlando said...
Amazing service
Travelled on 08/2025
I was pleasantly surprised by the friendliness and helpfulness of all the staff, including those at the reception, the breakfast restaurant, and the cleaning staff. Good job!!...
Travel14227987907 said...
Sleepless nights due to overnight construction
Travelled on 06/2025
Dont book this hotel as long as the construction next door continues. The city is allowing the construction all day and night and the hotel has not warned guests or discounted the rooms. The entire night they are pounding the ground and heavy machine work is happening all night. The reception doesnt make any apologies or concessions for guests and just says its the city governments fault!...