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Reviews
Tripadvisor Traveller RatingBased on 307 Reviews
Traveller ReviewsRanked #14 of 62 hotels in Bilbao
Traveller Rating
Excellent
185
Very Good
76
Average
25
Poor
10
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
BCEM_BAM said...
excellent location but so-so room
Travelled on 04/2025
Location: excellent. Room: clean, but small, and dark, because it faces somebody else's windows over a very small courtyard.
I stayed for two nights in the end of April. One night it was very hot, I turned the AC on, but soon realized it wasn't cooling at all. The next morning I reported the problem to the staff. The woman said it wasn't supposed to work yet, because it's working seasonally, and it wasn't the AC sea...
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seattleplam said...
Excellent Hotel to stay in Bilbao
Travelled on 02/2025
The room is spacious with view of the square and the bed is very comfortable. Staff is very friendly. The location is perfect with walking distances to the old town, the Erriberako Merkatua (central market), the Nafarroa Kalea bridge, the Guggenheim Museum, etc....
Paradise56516019552 said...
Overall Nice
Travelled on 01/2025
Good clean hotel and room.
No complementary water bottles though.
Breakfast was below average.
But amazing view of the streets of old town (Casco viejo) from the bedroom balcony.
No restaurant is there in the hotel for lunch or dinner........
vasilinac2021 said...
Nice stay in Bilbao
Travelled on 11/2024
Good hotel with spacious rooms, good furniture and cozy design. Linens were soft. Location was very convenient to start discovering city centre. Breakfast table everyday was full of fresh food. Staff was really attentive and helpful. Highly recommend!...
M9992NGmatt said...
Lovely hotel in the perfect location
Travelled on 12/2024
Lovely little hotel, perfect for exploring Bilbao,..2 minutes walk from the metro station or the tram stop, the bus stops are almost outside the hotel. The hotel is welcoming and clean and the staff are extremely helpful and kind. Our room (classic up-grade) was clean and spacious, the bed was comfortable and large. The bathroom was also big and had all the toiletries like shampoo, handwash, shower gel and body lotio...
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