Loading Holiday Details
Flights Updated (pp)
Sercotel Arenal Bilbao
Holidays to this hotel start from only
From only £ 288 pp
Tripadvisor Traveller Rating 
Based on 319 Reviews
Based on 319 ReviewsWhy pick First Choice
Our Insiders are travelling our 180+ destinations to bring back the best local recs.
Add a Weather Guarantee, experiences, bags and transfers – you pick.
Spread the cost with low-deposit payment plans and absolutely no admin fees.*
Book with Flex to cancel for free* for whatever reason up to 14 days before you fly
For 30 years + 4.3 on Trustpilot + ABTA & ATOL protection + 24/7 on-trip chat.
Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 319 Reviews
Based on 319 Reviews
Traveller Reviews Ranked #14 of 62 hotels in Bilbao
Traveller Rating
Excellent
186
Very Good
81
Average
29
Poor
12
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
chrispy75-12 said...
great hotel & location 4 stars
Travelled on 10/2025
Lovely girl at check in, rooms wouldn't be ready until 3 (standard check in) but when 3 arrived only 1 was ready, took another 25 for the other one to be ready as well. Also we were in different floors - i do not understand that a booking made for 2 rooms cannot have them at least on the same floor, there cannot be only 1 of each room on each floor???
that aside the "basic" room the male on reception kept repeating ...
Read more
Rhonda G said...
Highly recommended hotel for reasonable price
Travelled on 09/2025
This hotel is in an excellent location - in the old town, right by the river and bridge to the new part of town, a minute's walk away from Plaza Nueva and pintxos places. Across the street from a park area. The guestroom was clean and comfy. White walls (no artwork), high ceilings which made it seem more spacious, nice wood furnishings with wood inlay (desk, end tables, entry table). My room had a door to the outsi...
Read more
SparkyUK3 said...
Where Has All The Customer Service Gone?
Travelled on 10/2025
Good news firstlocation good & room lovely; however, theres no kettle in the room️ We just stayed in San Sebastián at another one of their hotels & it did have a kettle. Also, no phone to call down to the front desk. Had to physically get dressed & go down to ask if we could get a kettle. JW Marriott of the Marriott hotel conglomerate had a saying, The customer is always right. Not true any longer. Corpora...
Read more
Timon88 said...
Travelled on 07/2025
The door-slamming in this place is ridiculous. If you value your sleep--or your nerves, do not under any circumstances accept a room on the 6th floor, a sort of makeshift extra half floor of rooms converted from the original attic (the elevator only goes to 5). Thin walls--I could hear conversation in the neighboring room easily when in the bathroom--and cheap construction mean that every door that closes rattles you...
Read more
JenniferH103 said...
Perfect location- few amenities
Travelled on 06/2025
This hotel worked very well for a friend visit to Bilbao- wonderful location- walkable to the Guggenheim and at the edge of the old city. The room was small but clean- the reception person was pleasant. The room was quiet despite facing a busy street and the river.
The two downsides to this hotel are the lack of space- it has only a tiny reception area and no other common areas. There are plenty of cafes just nearby ...
Read more
Ratings & Reviews Powered by
© TripAdvisor 2025