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Sercotel Arenal Bilbao
Holidays to this hotel start from only
From only £ 147 pp
Tripadvisor Traveller Rating 
Based on 322 Reviews
Based on 322 ReviewsWhy pick First Choice
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- 24-hour reception
- Luggage room
- Laundry service*
Location Information
- Airport: 20km
- Beach: 20km
- Bus/Train station: 1.5km
- CATEDRAL SANTIAGO: 150m
- City centre: 50m
- Entertainment Area: 80m
- GUGENHEIM: 1.2km
- Harbour: 15km
- MUSEO BELLAS ARTES: 2km
- Nearest Bus / Metro Stop: 50m
- PLAZA NUEVA: 50m
- TEATRO ARRIGA: 50m
Getting to the hotel
- 25 minutes from BILBAO AIRPORT (by Taxi)
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 322 Reviews
Based on 322 Reviews
Traveller Reviews Ranked #14 of 62 hotels in Bilbao
Traveller Rating
Excellent
188
Very Good
82
Average
29
Poor
12
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
bowdenkeith said...
Great location
Travelled on 04/2026
Clean friendly great value in a fantastic location for Bilbao...
Maka I said...
Fantastic location
Travelled on 04/2026
Such a lovely hotel in a lovely city of Bilbao. Here you get everything you need - fantastic location, walking distance from key citys highlights and the metro station in a minutes walk too. The hotel is located in the old town (Casco Biejo). The room we stayed in was on the first floor with three beds. Coffee/tea amenities provided. So was the basic toiletries. Breakfast is for extra fee but we preferred to eat ou...
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chrispy75-12 said...
great hotel & location 4 stars
Travelled on 10/2025
Lovely girl at check in, rooms wouldn't be ready until 3 (standard check in) but when 3 arrived only 1 was ready, took another 25 for the other one to be ready as well. Also we were in different floors - i do not understand that a booking made for 2 rooms cannot have them at least on the same floor, there cannot be only 1 of each room on each floor???
that aside the "basic" room the male on reception kept repeating ...
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Rhonda G said...
Highly recommended hotel for reasonable price
Travelled on 09/2025
This hotel is in an excellent location - in the old town, right by the river and bridge to the new part of town, a minute's walk away from Plaza Nueva and pintxos places. Across the street from a park area. The guestroom was clean and comfy. White walls (no artwork), high ceilings which made it seem more spacious, nice wood furnishings with wood inlay (desk, end tables, entry table). My room had a door to the outsi...
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SparkyUK3 said...
Where Has All The Customer Service Gone?
Travelled on 10/2025
Good news firstlocation good & room lovely; however, theres no kettle in the room️ We just stayed in San Sebastián at another one of their hotels & it did have a kettle. Also, no phone to call down to the front desk. Had to physically get dressed & go down to ask if we could get a kettle. JW Marriott of the Marriott hotel conglomerate had a saying, The customer is always right. Not true any longer. Corpora...
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