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Reviews
Tripadvisor Traveller RatingBased on 225 Reviews
Traveller ReviewsRanked #8 of 62 hotels in Bilbao
Traveller Rating
Excellent
150
Very Good
58
Average
13
Poor
3
Terrible
1
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Brisbane_Catlady said...
Good stay
Travelled on 09/2025
We booked a superior room and found it to be a good size for us and our luggage. The room was clean and surprisingly quiet given its central location. All staff we encountered were helpful.
The location is great. It is walking distance to the station, old town and Guggenheim....
PatoColumbus said...
Simple and centrally located
Travelled on 09/2025
Taxi to/from airport was cheaper than Uber. Easy check in, nice front desk staff. Hotel is very simple, no amenities at all but it was clean and quiet (I asked for a quiet room - apparently street and bar noise can be bad according to some reviews here). I did not have breakfast at the hotel. Theres a nice Starbucks a few feet away and also a coffee shop next door. Room was of a good size, bed and pillows were ok. ...
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Gerry G said...
Very nice overall experience
Travelled on 08/2025
My wife and I stayed here toward the end of August. I am a Sercotel Rewards Member but for this reservation I booked thru Capital One Travel since I needed to use a credit. I highly recommend signing up for their Sercotel Rewards Program since its free and they offer promotions and reduced hotel rates for members and have locations all over Spain which we have used before. Their hotels have always offered us a ...
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AnselmColom said...
Excellent for everything
Travelled on 09/2025
Excellent hotel and total value for money. Reception charming and service excellent. Room as clean as can be, quiet and super spacious. Breakfast amazing and so much on offer. Only 11 euros per person if booked in advance. Bargain. Location as central as you would wish. So impressed with this hotel. Cannot recommend high enough for a stay of 2-4 nights in Bilbao. Bed super comfy. Shower excellent. Quick lift. Complim...
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SeasideLiving33 said...
Great location and stay
Travelled on 06/2025
One night stay for us with our teenage son before heading out for an early train departure the next day.
Very convenient location for the station and centre of Bilbao with all its shops & restaurants.
Excellent hotel, tucked on a quiet road behind the shopping area.
Very clean, modern room with great facilities.
Most importantly, quiet with very comfortable beds.
A well proportioned room, as often the can feel cramp...
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